diff --git a/package-lock.json b/package-lock.json
index 547d925..e8453c5 100644
--- a/package-lock.json
+++ b/package-lock.json
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@@ -7828,6 +8404,42 @@
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@@ -8272,6 +8910,28 @@
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-          "dev": true,
-          "requires": {
-            "sax": "0.6.x",
-            "xmlbuilder": ">=1.0.0"
-          }
-        }
+        "@types/selenium-webdriver": "^3.0.0",
+        "selenium-webdriver": "^3.0.1"
       }
     },
     "webpack": {
@@ -10570,6 +11254,13 @@
       "dev": true,
       "optional": true
     },
+    "with-callback": {
+      "version": "1.0.2",
+      "resolved": "https://registry.npmjs.org/with-callback/-/with-callback-1.0.2.tgz",
+      "integrity": "sha1-oJYpuakgAo1yFAT7Q1vc/1yRvCE=",
+      "dev": true,
+      "optional": true
+    },
     "wordwrap": {
       "version": "1.0.0",
       "resolved": "https://registry.npmjs.org/wordwrap/-/wordwrap-1.0.0.tgz",
@@ -10602,21 +11293,16 @@
       "dev": true
     },
     "ws": {
-      "version": "1.1.2",
-      "resolved": "https://registry.npmjs.org/ws/-/ws-1.1.2.tgz",
-      "integrity": "sha1-iiRPoFJAHgjJiGz0SoUYnh/UBn8=",
+      "version": "3.3.3",
+      "resolved": "https://registry.npmjs.org/ws/-/ws-3.3.3.tgz",
+      "integrity": "sha512-nnWLa/NwZSt4KQJu51MYlCcSQ5g7INpOrOMt4XV8j4dqTXdmlUmSHQ8/oLC069ckre0fRsgfvsKwbTdtKLCDkA==",
       "dev": true,
       "requires": {
-        "options": ">=0.0.5",
-        "ultron": "1.0.x"
+        "async-limiter": "~1.0.0",
+        "safe-buffer": "~5.1.0",
+        "ultron": "~1.1.0"
       }
     },
-    "wtf-8": {
-      "version": "1.0.0",
-      "resolved": "https://registry.npmjs.org/wtf-8/-/wtf-8-1.0.0.tgz",
-      "integrity": "sha1-OS2LotDxw00e4tYw8V0O+2jhBIo=",
-      "dev": true
-    },
     "xml2js": {
       "version": "0.4.19",
       "resolved": "https://registry.npmjs.org/xml2js/-/xml2js-0.4.19.tgz",
@@ -10642,11 +11328,18 @@
       "dev": true
     },
     "xmlhttprequest-ssl": {
-      "version": "1.5.3",
-      "resolved": "https://registry.npmjs.org/xmlhttprequest-ssl/-/xmlhttprequest-ssl-1.5.3.tgz",
-      "integrity": "sha1-GFqIjATspGw+QHDZn3tJ3jUomS0=",
+      "version": "1.5.5",
+      "resolved": "https://registry.npmjs.org/xmlhttprequest-ssl/-/xmlhttprequest-ssl-1.5.5.tgz",
+      "integrity": "sha1-wodrBhaKrcQOV9l+gRkayPQ5iz4=",
       "dev": true
     },
+    "xregexp": {
+      "version": "2.0.0",
+      "resolved": "https://registry.npmjs.org/xregexp/-/xregexp-2.0.0.tgz",
+      "integrity": "sha1-UqY+VsoLhKfzpfPWGHLxJq16WUM=",
+      "dev": true,
+      "optional": true
+    },
     "xtend": {
       "version": "4.0.1",
       "resolved": "https://registry.npmjs.org/xtend/-/xtend-4.0.1.tgz",
diff --git a/package.json b/package.json
index aa890cf..2d316c5 100644
--- a/package.json
+++ b/package.json
@@ -22,15 +22,14 @@
     "@angular/router": "^6.0.3",
     "core-js": "^2.5.4",
     "moment": "^2.22.2",
-    "rxjs": "^6.2.1",
-    "rxjs-compat": "^6.2.1",
+    "rxjs": "^6.2.2",
+    "rxjs-compat": "^6.2.2",
     "zone.js": "^0.8.26"
   },
   "devDependencies": {
-    "@angular/compiler-cli": "^6.0.3",
     "@angular-devkit/build-angular": "~0.6.8",
-    "typescript": "~2.7.2",
     "@angular/cli": "~6.0.8",
+    "@angular/compiler-cli": "^6.0.3",
     "@angular/language-service": "^6.0.3",
     "@types/jasmine": "~2.8.6",
     "@types/jasminewd2": "~2.0.3",
@@ -38,13 +37,14 @@
     "codelyzer": "~4.2.1",
     "jasmine-core": "~2.99.1",
     "jasmine-spec-reporter": "~4.2.1",
-    "karma": "~1.7.1",
+    "karma": "^2.0.5",
     "karma-chrome-launcher": "~2.2.0",
     "karma-coverage-istanbul-reporter": "~2.0.0",
     "karma-jasmine": "~1.1.1",
     "karma-jasmine-html-reporter": "^0.2.2",
-    "protractor": "~5.3.0",
+    "protractor": "^5.4.0",
     "ts-node": "~5.0.1",
-    "tslint": "~5.9.1"
+    "tslint": "~5.9.1",
+    "typescript": "~2.7.2"
   }
 }
diff --git a/src/app/dashboard/dashboard.component.ts b/src/app/dashboard/dashboard.component.ts
index daff724..f75e1fe 100644
--- a/src/app/dashboard/dashboard.component.ts
+++ b/src/app/dashboard/dashboard.component.ts
@@ -92,7 +92,9 @@ export class DashboardComponent implements OnInit {
   Show9: any = [];
   Show9Onhold: any = [];
 
-  ShowNull:any = [];
+  ShowNull: any = [];
+
+  // tslint:disable-next-line:member-ordering
   ButtonValue = [
     {
       id: 33,
@@ -336,7 +338,7 @@ export class DashboardComponent implements OnInit {
   // summary = {};
   Type9: any = [];
   Type7: any = [];
-  NumType9: number = 0;
+  NumType9 = 0;
   ShowType: any = [];
   sum: any = [];
   sum1: any = [];
@@ -349,15 +351,15 @@ export class DashboardComponent implements OnInit {
   // }
 
   async ngOnInit() {
-    //----------------------------1------------------------
+    // ----------------------------1------------------------
     // Active
     try {
       const data = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data);
+      const response = await this._apiService.post('dynamic', data);
       if (response !== null) {
         this.resultData = response;
         this.resultData.link = decodeURIComponent(decodeURIComponent(this.resultData.link));
@@ -383,14 +385,14 @@ export class DashboardComponent implements OnInit {
     }, 600000);
 
 
-    //OnHold
+    // OnHold
     try {
       const dataOnHold = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'SET (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'SET (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold);
+      const response = await this._apiService.post('dynamic', dataOnHold);
       if (response !== null) {
         this.resultDataOnHold = response;
         this.resultDataOnHold.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold.link));
@@ -414,15 +416,15 @@ export class DashboardComponent implements OnInit {
 
 
 
-    //----------------------------2------------------------
+    // ----------------------------2------------------------
     // Active
     try {
       const data2 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'RND (Renovate)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'RND (Renovate)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data2);
+      const response = await this._apiService.post('dynamic', data2);
       if (response !== null) {
         this.resultData2 = response;
         this.resultData2.link = decodeURIComponent(decodeURIComponent(this.resultData2.link));
@@ -446,14 +448,14 @@ export class DashboardComponent implements OnInit {
     }, 600000);
 
 
-    //OnHold
+    // OnHold
     try {
       const dataOnHold2 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'RND (Renovate)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'RND (Renovate)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold2);
+      const response = await this._apiService.post('dynamic', dataOnHold2);
       if (response !== null) {
         this.resultDataOnHold2 = response;
         this.resultDataOnHold2.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold2.link));
@@ -475,15 +477,15 @@ export class DashboardComponent implements OnInit {
       await this.getDataOnHold2();
 
     }, 600000);
-    //----------------------------3------------------------
+    // ----------------------------3------------------------
     // Active
     try {
       const data3 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'SDE (Site Down บ่อย)\',\'SDN (Site Down Reset แล้วใช้งานไม่ได้)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data3);
+      const response = await this._apiService.post('dynamic', data3);
       if (response !== null) {
         this.resultData3 = response;
         console.log(this.resultData3);
@@ -508,14 +510,14 @@ export class DashboardComponent implements OnInit {
     }, 600000);
 
 
-    //OnHold
+    // OnHold
     try {
       const dataOnHold3 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'SDE (Site Down บ่อย)\',\'SDN (Site Down Reset แล้วใช้งานไม่ได้)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold3);
+      const response = await this._apiService.post('dynamic', dataOnHold3);
       if (response !== null) {
         this.resultDataOnHold3 = response;
         this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link));
@@ -537,14 +539,14 @@ export class DashboardComponent implements OnInit {
       await this.getDataOnHold3();
     }, 600000);
 
-    //----------------------------4------------------------
+    // ----------------------------4------------------------
     try {
       const data4 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('ADE (AP Down มีปัญหาบ่อย)','APD (อุปกรณ์กระจายสัญญาณขัดข้อง)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'ADE (AP Down มีปัญหาบ่อย)\',\'APD (อุปกรณ์กระจายสัญญาณขัดข้อง)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data4);
+      const response = await this._apiService.post('dynamic', data4);
       if (response !== null) {
         this.resultData4 = response;
         this.resultData4.link = decodeURIComponent(decodeURIComponent(this.resultData4.link));
@@ -568,14 +570,14 @@ export class DashboardComponent implements OnInit {
     }, 600000);
 
 
-    //OnHold
+    // OnHold
     try {
       const dataOnHold4 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('ADE (AP Down มีปัญหาบ่อย)','APD (อุปกรณ์กระจายสัญญาณขัดข้อง)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'ADE (AP Down มีปัญหาบ่อย)\',\'APD (อุปกรณ์กระจายสัญญาณขัดข้อง)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold4);
+      const response = await this._apiService.post('dynamic', dataOnHold4);
       if (response !== null) {
         this.resultDataOnHold4 = response;
         this.resultDataOnHold4.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold4.link));
@@ -597,14 +599,14 @@ export class DashboardComponent implements OnInit {
       await this.getDataOnHold4();
 
     }, 600000);
-    //----------------------------5------------------------
+    // ----------------------------5------------------------
     try {
       const data5 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('BNW (ตรวจสอบความเร็วเน็ต)','NDS (บางเส้นมีปัญหา Offline, Unplug)','NED (เนตหลุดบ่อย)','NES (Internet ช้า)','NET (Set Internet)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'BNW (ตรวจสอบความเร็วเน็ต)\',\'NDS (บางเส้นมีปัญหา Offline, Unplug)\',\'NED (เนตหลุดบ่อย)\',\'NES (Internet ช้า)\',\'NET (Set Internet)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data5);
+      const response = await this._apiService.post('dynamic', data5);
       if (response !== null) {
         this.resultData5 = response;
         this.resultData5.link = decodeURIComponent(decodeURIComponent(this.resultData5.link));
@@ -628,14 +630,14 @@ export class DashboardComponent implements OnInit {
     }, 600000);
 
 
-    //OnHold
+    // OnHold
     try {
       const dataOnHold5 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('BNW (ตรวจสอบความเร็วเน็ต)','NDS (บางเส้นมีปัญหา Offline, Unplug)','NED (เนตหลุดบ่อย)','NES (Internet ช้า)','NET (Set Internet)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'BNW (ตรวจสอบความเร็วเน็ต)\',\'NDS (บางเส้นมีปัญหา Offline, Unplug)\',\'NED (เนตหลุดบ่อย)\',\'NES (Internet ช้า)\',\'NET (Set Internet)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold5);
+      const response = await this._apiService.post('dynamic', dataOnHold5);
       if (response !== null) {
         this.resultDataOnHold5 = response;
         this.resultDataOnHold5.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold5.link));
@@ -656,14 +658,14 @@ export class DashboardComponent implements OnInit {
     setInterval(async () => {
       await this.getDataOnHold5();
     }, 600000);
-    //----------------------------6------------------------
+    // ----------------------------6------------------------
     try {
       const data6 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'CUS (ตรวจสอบเครื่องลูกค้า)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data6);
+      const response = await this._apiService.post('dynamic', data6);
       if (response !== null) {
         this.resultData6 = response;
         this.resultData6.link = decodeURIComponent(decodeURIComponent(this.resultData6.link));
@@ -687,14 +689,14 @@ export class DashboardComponent implements OnInit {
     }, 600000);
 
 
-    //OnHold
+    // OnHold
     try {
       const dataOnHold6 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'CUS (ตรวจสอบเครื่องลูกค้า)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold6);
+      const response = await this._apiService.post('dynamic', dataOnHold6);
       if (response !== null) {
         this.resultDataOnHold6 = response;
         this.resultDataOnHold6.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold6.link));
@@ -720,8 +722,8 @@ export class DashboardComponent implements OnInit {
     try {
       const data7 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) NOT IN(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
       const response = await this._apiService.post('dynamic', data7);
       if (response !== null) {
@@ -806,8 +808,8 @@ export class DashboardComponent implements OnInit {
     try {
       const dataOnHold7 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
       const response = await this._apiService.post('dynamic', dataOnHold7);
       if (response !== null) {
@@ -836,8 +838,8 @@ export class DashboardComponent implements OnInit {
 try {
   const data8 = {
     // tslint:disable-next-line:max-line-length
-    "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'ITS (SmartIT)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-    "params": ["vtiger_crmentity"]
+    'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'ITS (SmartIT)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+    'params': ['vtiger_crmentity']
   };
   const response = await this._apiService.post('dynamic', data8);
   if (response !== null) {
@@ -852,7 +854,7 @@ try {
     }
 
     // this.Show = Object.assign(this.resultData7);
-    console.log('hi', this.Show7)
+    console.log('hi', this.Show7);
 
   } else {
     this.resultData8 = [];
@@ -870,8 +872,8 @@ setInterval(async () => {
 try {
   const dataOnHold8 = {
     // tslint:disable-next-line:max-line-length
-    "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'ITS (SmartIT)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-    "params": ["vtiger_crmentity"]
+    'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'ITS (SmartIT)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+    'params': ['vtiger_crmentity']
   };
   const response = await this._apiService.post('dynamic', dataOnHold8);
   if (response !== null) {
@@ -898,24 +900,24 @@ setInterval(async () => {
  try {
   const data9 = {
     // tslint:disable-next-line:max-line-length
-    "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC",
-    "params": ["vtiger_crmentity"]
+    'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) NOT IN(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC',
+    'params': ['vtiger_crmentity']
   };
   const response = await this._apiService.post('dynamic', data9);
   if (response !== null) {
-    var t9 =[];
-    
-    var obj = {
-      name:'',
-      value:0
-    }
+    const t9 = [];
+
+    const obj = {
+      name: '',
+      value: 0
+    };
     let flag = false;
     this.resultData9 = response;
     this.resultData9.link = decodeURIComponent(decodeURIComponent(this.resultData9.link));
     console.log('link: ', this.resultData9.link);
     // tslint:disable-next-line:forin
     this.resultData9 = this.resultData9.map(r => {
-      console.log(r)
+      console.log(r);
       // t9: r.type
       r.link = this._common.decodeURI(r.link);
       r.birth_date = this._common.convertDate(r.birth_date);
@@ -925,47 +927,47 @@ setInterval(async () => {
       t9.push(r.type);
       r.t9 = t9;
       return r;
-    })
+    });
 
-    for(var i=0;i<t9.length;i++){
-      var obj = {
-        name:'',
-        value:0
-      }
-      if(this.sum.length<=0){
-        obj.name=t9[i].substring(0,3).toLowerCase();
-        obj.value=1;
+    for (let i = 0; i < t9.length; i++) {
+      const obj = {
+        name: '',
+        value: 0
+      };
+      if (this.sum.length <= 0) {
+        obj.name = t9[i].substring(0, 3).toLowerCase();
+        obj.value = 1;
         this.sum.push(obj);
-      }else{
-        for(var j=0;j<this.sum.length;j++){
-          if(this.sum[j].name === t9[i].substring(0,3).toLowerCase()){
-            this.sum[j].value+=1;
+      } else {
+        for (let j = 0; j < this.sum.length; j++) {
+          if (this.sum[j].name === t9[i].substring(0, 3).toLowerCase()) {
+            this.sum[j].value += 1;
             flag = false;
             break;
-          }else{
+          } else {
             flag = true;
           }
         }
-        if(flag){
-          obj.name=t9[i].substring(0,3).toLowerCase();
-          obj.value=1;
+        if (flag) {
+          obj.name = t9[i].substring(0, 3).toLowerCase();
+          obj.value = 1;
           flag = false;
           this.sum.push(obj);
         }
-      } 
+      }
     }
-    for(var k=0; k<this.ButtonValue.length; k++){
-      for(var o=0;o<this.sum.length;o++){
+    for (let k = 0; k < this.ButtonValue.length; k++) {
+      for (let o = 0; o < this.sum.length; o++) {
         if (this.ButtonValue[k].valueN === this.sum[o].name) {
           this.ButtonValue[k].num = this.sum[o].value;
           this.ButtonValue[0].num = this.resultNum9;
         }
       }
   }
-  
-    console.log('summ',this.ButtonValue);
-    console.log('summ',this.sum);
-    
+
+    console.log('summ', this.ButtonValue);
+    console.log('summ', this.sum);
+
 
   } else {
     this.resultData9 = [];
@@ -985,8 +987,8 @@ setInterval(async () => {
 try {
   const dataOnHold9 = {
     // tslint:disable-next-line:max-line-length
-    "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-    "params": ["vtiger_crmentity"]
+    'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+    'params': ['vtiger_crmentity']
   };
   const response = await this._apiService.post('dynamic', dataOnHold9);
   if (response !== null) {
@@ -1024,13 +1026,13 @@ setInterval(async () => {
     for (const item of this.Show1) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         // console.log(st);
         resultArray.push(item);
@@ -1054,13 +1056,13 @@ setInterval(async () => {
     for (const item of this.Show1Onhold) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1083,13 +1085,13 @@ setInterval(async () => {
     for (const item of this.Show2) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1112,13 +1114,13 @@ setInterval(async () => {
     for (const item of this.Show2Onhold) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1140,13 +1142,13 @@ setInterval(async () => {
     for (const item of this.Show3) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1169,13 +1171,13 @@ setInterval(async () => {
     for (const item of this.Show3Onhold) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1197,13 +1199,13 @@ setInterval(async () => {
     for (const item of this.Show4) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1226,13 +1228,13 @@ setInterval(async () => {
     for (const item of this.Show4Onhold) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1254,13 +1256,13 @@ setInterval(async () => {
     for (const item of this.Show5) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1283,13 +1285,13 @@ setInterval(async () => {
     for (const item of this.Show5Onhold) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1311,13 +1313,13 @@ setInterval(async () => {
     for (const item of this.Show6) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1346,13 +1348,13 @@ setInterval(async () => {
     for (const item of this.Show6Onhold) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         console.log(st);
         resultArray.push(item);
@@ -1374,23 +1376,23 @@ setInterval(async () => {
     for (const item of this.Show7) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.startsWith(string2)) {
         // console.log(st);
         resultArray.push(item);
       }
     }
       if (resultArray.length === 0) {
-        if (valueN !== "") {
+        if (valueN !== '') {
           this.showSecret1 = true;
         }
-      }else if(resultArray.length > 0) {
+      } else if (resultArray.length > 0) {
         this.showSecret1 = false;
       }
 
@@ -1409,13 +1411,13 @@ setInterval(async () => {
     for (const item of this.Show7Onhold) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.startsWith(string2)) {
         console.log(st);
         resultArray.push(item);
@@ -1423,10 +1425,10 @@ setInterval(async () => {
 
     }
     if (resultArray.length === 0) {
-      if (valueN !== "") {
+      if (valueN !== '') {
         this.showSecret2 = true;
       }
-    }else if(resultArray.length > 0) {
+    } else if (resultArray.length > 0) {
       this.showSecret2 = false;
     }
     this.resultDataOnHold7 = resultArray;
@@ -1444,23 +1446,23 @@ setInterval(async () => {
     for (const item of this.Show8) {
       // console.log('item: ', item);
 
-      var st = '';
+      let st = '';
       //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['type']) {
         st = item['type'].toLowerCase();
       }
 
-      var string2 = valueN.toLowerCase();
+      const string2 = valueN.toLowerCase();
       if (st.indexOf(string2) > -1) {
         // console.log(st);
         resultArray.push(item);
       }
     }
       if (resultArray.length === 0) {
-        if (valueN !== "") {
+        if (valueN !== '') {
           this.showSecret1 = true;
         }
-      }else if(resultArray.length > 0) {
+      } else if (resultArray.length > 0) {
         this.showSecret1 = false;
       }
 
@@ -1479,13 +1481,13 @@ setInterval(async () => {
   for (const item of this.Show8Onhold) {
     // console.log('item: ', item);
 
-    var st = '';
+    let st = '';
     //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
     if (item['type']) {
       st = item['type'].toLowerCase();
     }
 
-    var string2 = valueN.toLowerCase();
+    const string2 = valueN.toLowerCase();
     if (st.indexOf(string2) > -1) {
       console.log(st);
       resultArray.push(item);
@@ -1493,10 +1495,10 @@ setInterval(async () => {
 
   }
   if (resultArray.length === 0) {
-    if (valueN !== "") {
+    if (valueN !== '') {
       this.showSecret2 = true;
     }
-  }else if(resultArray.length > 0) {
+  } else if (resultArray.length > 0) {
     this.showSecret2 = false;
   }
   this.resultDataOnHold8 = resultArray;
@@ -1514,31 +1516,31 @@ setInterval(async () => {
   for (const item of this.Show9) {
     // console.log('item: ', item);
 
-    var st = '';
+    let st = '';
     if (item['type']) {
       st = item['type'].toLowerCase();
       // this.Type9.push(st);
       // console.log('st: ', this.Type9);
       // this.NumType9 = this.Type9.lent;
     }
-    
-    var string2 = valueN.toLowerCase();
+
+    const string2 = valueN.toLowerCase();
     if (st.startsWith(string2)) {
       resultArray.push(item);
 
     }
   }
     if (resultArray.length === 0) {
-      if (valueN !== "") {
+      if (valueN !== '') {
         this.showSecret1 = true;
       }
-    }else if(resultArray.length > 0) {
+    } else if (resultArray.length > 0) {
       this.showSecret1 = false;
     }
 
   this.resultData9 = resultArray;
   this.NumType9 = resultArray.length;
-  // this.Type9.push(this.NumType9);  
+  // this.Type9.push(this.NumType9);
 }
 
  /* buttondataOnhold9 */
@@ -1553,13 +1555,13 @@ setInterval(async () => {
   for (const item of this.Show9Onhold) {
     // console.log('item: ', item);
 
-    var st = '';
+    let st = '';
     //  st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
     if (item['type']) {
       st = item['type'].toLowerCase();
     }
 
-    var string2 = valueN.toLowerCase();
+    const string2 = valueN.toLowerCase();
     if (st.startsWith(string2)) {
       console.log(st);
       resultArray.push(item);
@@ -1567,29 +1569,29 @@ setInterval(async () => {
 
   }
   if (resultArray.length === 0) {
-    if (valueN !== "") {
+    if (valueN !== '') {
       this.showSecret2 = true;
     }
-  }else if(resultArray.length > 0) {
+  } else if (resultArray.length > 0) {
     this.showSecret2 = false;
   }
   this.resultDataOnHold9 = resultArray;
 
 }
 
-  /////////////Get data come to use//////////////////////
+  ///////////// Get data come to use//////////////////////
 
 
-  //----------------------------1------------------------
+  // ----------------------------1------------------------
   // Active
   async getData() {
     try {
       const data = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data);
+      const response = await this._apiService.post('dynamic', data);
       if (response !== null) {
         this.resultData = response;
         this.resultData.link = decodeURIComponent(decodeURIComponent(this.resultData.link));
@@ -1606,15 +1608,15 @@ setInterval(async () => {
       console.log(error);
     }
   }
-  //On Hold
+  // On Hold
   async getDataOnHold() {
     try {
       const dataOnHold = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'SET (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold);
+      const response = await this._apiService.post('dynamic', dataOnHold);
       if (response !== null) {
         this.resultDataOnHold = response;
         this.resultDataOnHold.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold.link));
@@ -1632,16 +1634,16 @@ setInterval(async () => {
     }
   }
 
-  //----------------------------2------------------------
+  // ----------------------------2------------------------
   // Active
   async getData2() {
     try {
       const data2 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'RND (Renovate)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'RND (Renovate)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data2);
+      const response = await this._apiService.post('dynamic', data2);
       if (response !== null) {
         this.resultData2 = response;
         this.resultData2.link = decodeURIComponent(decodeURIComponent(this.resultData2.link));
@@ -1658,15 +1660,15 @@ setInterval(async () => {
       console.log(error);
     }
   }
-  //On Hold
+  // On Hold
   async getDataOnHold2() {
     try {
       const dataOnHold2 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'RND (Renovate)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'RND (Renovate)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold2);
+      const response = await this._apiService.post('dynamic', dataOnHold2);
       if (response !== null) {
         this.resultDataOnHold2 = response;
         this.resultDataOnHold2.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold2.link));
@@ -1684,16 +1686,16 @@ setInterval(async () => {
     }
   }
 
-  //----------------------------3------------------------
+  // ----------------------------3------------------------
   // Active
   async getData3() {
     try {
       const data3 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'SDE (Site Down บ่อย)\',\'SDN (Site Down Reset แล้วใช้งานไม่ได้)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data3);
+      const response = await this._apiService.post('dynamic', data3);
       if (response !== null) {
         this.resultData3 = response;
         this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link));
@@ -1711,15 +1713,15 @@ setInterval(async () => {
     }
   }
 
-  //On Hold
+  // On Hold
   async getDataOnHold3() {
     try {
       const dataOnHold3 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'SDE (Site Down บ่อย)\',\'SDN (Site Down Reset แล้วใช้งานไม่ได้)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold3);
+      const response = await this._apiService.post('dynamic', dataOnHold3);
       if (response !== null) {
         this.resultDataOnHold3 = response;
         this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link));
@@ -1737,16 +1739,16 @@ setInterval(async () => {
     }
   }
 
-  //----------------------------4------------------------
+  // ----------------------------4------------------------
   // Active
   async getData4() {
     try {
       const data4 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('ADE (AP Down มีปัญหาบ่อย)','APD (อุปกรณ์กระจายสัญญาณขัดข้อง)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'ADE (AP Down มีปัญหาบ่อย)\',\'APD (อุปกรณ์กระจายสัญญาณขัดข้อง)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data4);
+      const response = await this._apiService.post('dynamic', data4);
       if (response !== null) {
         this.resultData4 = response;
         this.resultData4.link = decodeURIComponent(decodeURIComponent(this.resultData4.link));
@@ -1763,15 +1765,15 @@ setInterval(async () => {
       console.log(error);
     }
   }
-  //On Hold
+  // On Hold
   async getDataOnHold4() {
     try {
       const dataOnHold4 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('ADE (AP Down มีปัญหาบ่อย)','APD (อุปกรณ์กระจายสัญญาณขัดข้อง)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'ADE (AP Down มีปัญหาบ่อย)\',\'APD (อุปกรณ์กระจายสัญญาณขัดข้อง)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold4);
+      const response = await this._apiService.post('dynamic', dataOnHold4);
       if (response !== null) {
         this.resultDataOnHold4 = response;
         this.resultDataOnHold4.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold4.link));
@@ -1788,16 +1790,16 @@ setInterval(async () => {
       console.log(error);
     }
   }
-  //----------------------------5------------------------
+  // ----------------------------5------------------------
   // Active
   async getData5() {
     try {
       const data5 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('BNW (ตรวจสอบความเร็วเน็ต)','NDS (บางเส้นมีปัญหา Offline, Unplug)','NED (เนตหลุดบ่อย)','NES (Internet ช้า)','NET (Set Internet)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'BNW (ตรวจสอบความเร็วเน็ต)\',\'NDS (บางเส้นมีปัญหา Offline, Unplug)\',\'NED (เนตหลุดบ่อย)\',\'NES (Internet ช้า)\',\'NET (Set Internet)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data5);
+      const response = await this._apiService.post('dynamic', data5);
       if (response !== null) {
         this.resultData5 = response;
         this.resultData5.link = decodeURIComponent(decodeURIComponent(this.resultData5.link));
@@ -1814,15 +1816,15 @@ setInterval(async () => {
       console.log(error);
     }
   }
-  //On Hold
+  // On Hold
   async getDataOnHold5() {
     try {
       const dataOnHold5 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('BNW (ตรวจสอบความเร็วเน็ต)','NDS (บางเส้นมีปัญหา Offline, Unplug)','NED (เนตหลุดบ่อย)','NES (Internet ช้า)','NET (Set Internet)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'BNW (ตรวจสอบความเร็วเน็ต)\',\'NDS (บางเส้นมีปัญหา Offline, Unplug)\',\'NED (เนตหลุดบ่อย)\',\'NES (Internet ช้า)\',\'NET (Set Internet)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold5);
+      const response = await this._apiService.post('dynamic', dataOnHold5);
       if (response !== null) {
         this.resultDataOnHold5 = response;
         this.resultDataOnHold5.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold5.link));
@@ -1840,16 +1842,16 @@ setInterval(async () => {
     }
   }
 
-  //----------------------------6------------------------
+  // ----------------------------6------------------------
   // Active
   async getData6() {
     try {
       const data6 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'CUS (ตรวจสอบเครื่องลูกค้า)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', data6);
+      const response = await this._apiService.post('dynamic', data6);
       if (response !== null) {
         this.resultData6 = response;
         this.resultData6.link = decodeURIComponent(decodeURIComponent(this.resultData6.link));
@@ -1866,15 +1868,15 @@ setInterval(async () => {
       console.log(error);
     }
   }
-  //On Hold
+  // On Hold
   async getDataOnHold6() {
     try {
       const dataOnHold6 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'CUS (ตรวจสอบเครื่องลูกค้า)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
+        'params': ['vtiger_crmentity']
       };
-      let response = await this._apiService.post('dynamic', dataOnHold6);
+      const response = await this._apiService.post('dynamic', dataOnHold6);
       if (response !== null) {
         this.resultDataOnHold6 = response;
         this.resultDataOnHold6.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold6.link));
@@ -1898,8 +1900,8 @@ setInterval(async () => {
     try {
       const data7 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) NOT IN(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
       const response = await this._apiService.post('dynamic', data7);
       if (response !== null) {
@@ -1924,8 +1926,8 @@ setInterval(async () => {
     try {
       const dataOnHold7 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
       const response = await this._apiService.post('dynamic', dataOnHold7);
       if (response !== null) {
@@ -1951,8 +1953,8 @@ setInterval(async () => {
     try {
       const data8 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'ITS (SmartIT)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'ITS (SmartIT)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
       const response = await this._apiService.post('dynamic', data8);
       if (response !== null) {
@@ -1977,8 +1979,8 @@ setInterval(async () => {
     try {
       const dataOnHold8 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'ITS (SmartIT)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'ITS (SmartIT)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
       const response = await this._apiService.post('dynamic', dataOnHold8);
       if (response !== null) {
@@ -2004,8 +2006,8 @@ setInterval(async () => {
     try {
       const data9 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) NOT IN(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC',
+        'params': ['vtiger_crmentity']
       };
       const response = await this._apiService.post('dynamic', data9);
       if (response !== null) {
@@ -2030,8 +2032,8 @@ setInterval(async () => {
     try {
       const dataOnHold9 = {
         // tslint:disable-next-line:max-line-length
-        "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
-        "params": ["vtiger_crmentity"]
+        'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
+        'params': ['vtiger_crmentity']
       };
       const response = await this._apiService.post('dynamic', dataOnHold9);
       if (response !== null) {
@@ -2050,4 +2052,4 @@ setInterval(async () => {
       console.log(error);
     }
   }
-}
\ No newline at end of file
+}
diff --git a/src/app/dashboard/filter.pipe.ts b/src/app/dashboard/filter.pipe.ts
index 07d68a0..0074f72 100644
--- a/src/app/dashboard/filter.pipe.ts
+++ b/src/app/dashboard/filter.pipe.ts
@@ -7,17 +7,17 @@ export class FilterPipe implements PipeTransform {
 
   transform(value: any, filterString: string, propName: any): any {
     console.log('propName: ', propName);
-    
+
     if (value.length === 0) {
       return value;
     }
-    
+
     const resultArray = [];
     for (const item of value) {
       // console.log('item: ', item);
 
-      var st = '';
-      //st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
+      let st = '';
+      // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
       if (item['team']) {
         st += item['team'].toLowerCase();
       }
@@ -37,7 +37,7 @@ export class FilterPipe implements PipeTransform {
         st += item['department'].toLowerCase();
       }
 
-      var string2 = filterString.toLowerCase();
+      const string2 = filterString.toLowerCase();
       if (st.indexOf(string2) > -1) {
         resultArray.push(item);
       }
@@ -47,8 +47,8 @@ export class FilterPipe implements PipeTransform {
     //   return resultArray.push(txt);
     // }else{
       return resultArray;
-    
-    
+
+
   }
 
 }
diff --git a/src/app/dashboard/font.ts b/src/app/dashboard/font.ts
index 97f3bdd..1fc6e2d 100644
--- a/src/app/dashboard/font.ts
+++ b/src/app/dashboard/font.ts
@@ -1,11 +1,11 @@
-import { PipeTransform, Pipe } from "@angular/core";
+import { PipeTransform, Pipe } from '@angular/core';
 
 @Pipe ({
     name: 'font'
 })
 export class PontPipe implements PipeTransform {
     transform(value: string): string {
-        if(value === null){
+        if (value === null) {
             value = '';
         }
         if (value.length > 19) {
@@ -13,4 +13,4 @@ export class PontPipe implements PipeTransform {
         }
         return value;
     }
-}
\ No newline at end of file
+}
diff --git a/src/app/dashboard/short.ts b/src/app/dashboard/short.ts
index 4d7fad2..67d209b 100644
--- a/src/app/dashboard/short.ts
+++ b/src/app/dashboard/short.ts
@@ -1,16 +1,16 @@
-import { PipeTransform, Pipe } from "@angular/core";
+import { PipeTransform, Pipe } from '@angular/core';
 
 @Pipe ({
     name: 'short'
 })
 export class ShortPipe implements PipeTransform {
     transform(value: string): string {
-        if(value === null){
+        if (value === null) {
             value = '';
         }
         if (value.length > 19) {
-            return value.substr(0, 19)
+            return value.substr(0, 19);
         }
         return value;
     }
-}
\ No newline at end of file
+}
diff --git a/src/app/dashboard/texrshort.ts b/src/app/dashboard/texrshort.ts
index f70a511..02d00ec 100644
--- a/src/app/dashboard/texrshort.ts
+++ b/src/app/dashboard/texrshort.ts
@@ -1,11 +1,11 @@
-import { PipeTransform, Pipe } from "@angular/core";
+import { PipeTransform, Pipe } from '@angular/core';
 
 @Pipe ({
     name: 'textshort'
 })
 export class TextShortPipe implements PipeTransform {
     transform(value: string): string {
-        if(value === null){
+        if (value === null) {
             value = '';
         }
         if (value.length > 20) {
@@ -13,4 +13,4 @@ export class TextShortPipe implements PipeTransform {
         }
         return value;
     }
-}
\ No newline at end of file
+}
--
libgit2 0.21.2