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Commit 8672575a209550c7ab5279b09fd96dffec972981

Authored by DESKTOP-P23T5P2\NewTeryEiEi
1 parent 37ec6be6
Exists in master

แก้ไข api ใหม่

Showing 7 changed files with 1498 additions and 803 deletions   Show diff stats
package-lock.json
  Diff comments   View file @8672575
... ... @@ -439,9 +439,9 @@
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... ... @@ -688,10 +688,17 @@
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2737   - "mime-types": "~2.1.11",
2738   - "negotiator": "0.6.1"
2739   - }
2740   - },
2741 2977 "debug": {
2742   - "version": "2.3.3",
2743   - "resolved": "https://registry.npmjs.org/debug/-/debug-2.3.3.tgz",
2744   - "integrity": "sha1-QMRT5n5uE8kB3ewxeviYbNqe/4w=",
  2978 + "version": "3.1.0",
  2979 + "resolved": "https://registry.npmjs.org/debug/-/debug-3.1.0.tgz",
  2980 + "integrity": "sha512-OX8XqP7/1a9cqkxYw2yXss15f26NKWBpDXQd0/uK/KPqdQhxbPa994hnzjcE2VqQpDslf55723cKPUOGSmMY3g==",
2745 2981 "dev": true,
2746 2982 "requires": {
2747   - "ms": "0.7.2"
  2983 + "ms": "2.0.0"
2748 2984 }
2749   - },
2750   - "ms": {
2751   - "version": "0.7.2",
2752   - "resolved": "https://registry.npmjs.org/ms/-/ms-0.7.2.tgz",
2753   - "integrity": "sha1-riXPJRKziFodldfwN4aNhDESR2U=",
2754   - "dev": true
2755 2985 }
2756 2986 }
2757 2987 },
2758 2988 "engine.io-client": {
2759   - "version": "1.8.3",
2760   - "resolved": "https://registry.npmjs.org/engine.io-client/-/engine.io-client-1.8.3.tgz",
2761   - "integrity": "sha1-F5jtk0USRkU9TG9jXXogH+lA1as=",
  2989 + "version": "3.1.6",
  2990 + "resolved": "https://registry.npmjs.org/engine.io-client/-/engine.io-client-3.1.6.tgz",
  2991 + "integrity": "sha512-hnuHsFluXnsKOndS4Hv6SvUrgdYx1pk2NqfaDMW+GWdgfU3+/V25Cj7I8a0x92idSpa5PIhJRKxPvp9mnoLsfg==",
2762 2992 "dev": true,
2763 2993 "requires": {
2764 2994 "component-emitter": "1.2.1",
2765 2995 "component-inherit": "0.0.3",
2766   - "debug": "2.3.3",
2767   - "engine.io-parser": "1.3.2",
  2996 + "debug": "~3.1.0",
  2997 + "engine.io-parser": "~2.1.1",
2768 2998 "has-cors": "1.1.0",
2769 2999 "indexof": "0.0.1",
2770   - "parsejson": "0.0.3",
2771 3000 "parseqs": "0.0.5",
2772 3001 "parseuri": "0.0.5",
2773   - "ws": "1.1.2",
2774   - "xmlhttprequest-ssl": "1.5.3",
  3002 + "ws": "~3.3.1",
  3003 + "xmlhttprequest-ssl": "~1.5.4",
2775 3004 "yeast": "0.1.2"
2776 3005 },
2777 3006 "dependencies": {
2778 3007 "debug": {
2779   - "version": "2.3.3",
2780   - "resolved": "https://registry.npmjs.org/debug/-/debug-2.3.3.tgz",
2781   - "integrity": "sha1-QMRT5n5uE8kB3ewxeviYbNqe/4w=",
  3008 + "version": "3.1.0",
  3009 + "resolved": "https://registry.npmjs.org/debug/-/debug-3.1.0.tgz",
  3010 + "integrity": "sha512-OX8XqP7/1a9cqkxYw2yXss15f26NKWBpDXQd0/uK/KPqdQhxbPa994hnzjcE2VqQpDslf55723cKPUOGSmMY3g==",
2782 3011 "dev": true,
2783 3012 "requires": {
2784   - "ms": "0.7.2"
  3013 + "ms": "2.0.0"
2785 3014 }
2786   - },
2787   - "ms": {
2788   - "version": "0.7.2",
2789   - "resolved": "https://registry.npmjs.org/ms/-/ms-0.7.2.tgz",
2790   - "integrity": "sha1-riXPJRKziFodldfwN4aNhDESR2U=",
2791   - "dev": true
2792 3015 }
2793 3016 }
2794 3017 },
2795 3018 "engine.io-parser": {
2796   - "version": "1.3.2",
2797   - "resolved": "https://registry.npmjs.org/engine.io-parser/-/engine.io-parser-1.3.2.tgz",
2798   - "integrity": "sha1-k3sHnwAH0Ik+xW1GyyILjLQ1Igo=",
  3019 + "version": "2.1.2",
  3020 + "resolved": "https://registry.npmjs.org/engine.io-parser/-/engine.io-parser-2.1.2.tgz",
  3021 + "integrity": "sha512-dInLFzr80RijZ1rGpx1+56/uFoH7/7InhH3kZt+Ms6hT8tNx3NGW/WNSA/f8As1WkOfkuyb3tnRyuXGxusclMw==",
2799 3022 "dev": true,
2800 3023 "requires": {
2801 3024 "after": "0.8.2",
2802   - "arraybuffer.slice": "0.0.6",
  3025 + "arraybuffer.slice": "~0.0.7",
2803 3026 "base64-arraybuffer": "0.1.5",
2804 3027 "blob": "0.0.4",
2805   - "has-binary": "0.1.7",
2806   - "wtf-8": "1.0.0"
  3028 + "has-binary2": "~1.0.2"
2807 3029 }
2808 3030 },
2809 3031 "enhanced-resolve": {
... ... @@ -3414,6 +3636,13 @@
3414 3636 "schema-utils": "^0.4.5"
3415 3637 }
3416 3638 },
  3639 + "file-uri-to-path": {
  3640 + "version": "1.0.0",
  3641 + "resolved": "https://registry.npmjs.org/file-uri-to-path/-/file-uri-to-path-1.0.0.tgz",
  3642 + "integrity": "sha512-0Zt+s3L7Vf1biwWZ29aARiVYLx7iMGnEUl9x33fbB/j3jR81u/O2LbqK+Bm1CDSNDKVtJ/YjwY7TUd5SkeLQLw==",
  3643 + "dev": true,
  3644 + "optional": true
  3645 + },
3417 3646 "filename-regex": {
3418 3647 "version": "2.0.1",
3419 3648 "resolved": "https://registry.npmjs.org/filename-regex/-/filename-regex-2.0.1.tgz",
... ... @@ -3634,8 +3863,7 @@
3634 3863 "ansi-regex": {
3635 3864 "version": "2.1.1",
3636 3865 "bundled": true,
3637   - "dev": true,
3638   - "optional": true
  3866 + "dev": true
3639 3867 },
3640 3868 "aproba": {
3641 3869 "version": "1.2.0",
... ... @@ -3649,23 +3877,21 @@
3649 3877 "dev": true,
3650 3878 "optional": true,
3651 3879 "requires": {
3652   - "delegates": "1.0.0",
3653   - "readable-stream": "2.3.6"
  3880 + "delegates": "^1.0.0",
  3881 + "readable-stream": "^2.0.6"
3654 3882 }
3655 3883 },
3656 3884 "balanced-match": {
3657 3885 "version": "1.0.0",
3658 3886 "bundled": true,
3659   - "dev": true,
3660   - "optional": true
  3887 + "dev": true
3661 3888 },
3662 3889 "brace-expansion": {
3663 3890 "version": "1.1.11",
3664 3891 "bundled": true,
3665 3892 "dev": true,
3666   - "optional": true,
3667 3893 "requires": {
3668   - "balanced-match": "1.0.0",
  3894 + "balanced-match": "^1.0.0",
3669 3895 "concat-map": "0.0.1"
3670 3896 }
3671 3897 },
... ... @@ -3678,20 +3904,17 @@
3678 3904 "code-point-at": {
3679 3905 "version": "1.1.0",
3680 3906 "bundled": true,
3681   - "dev": true,
3682   - "optional": true
  3907 + "dev": true
3683 3908 },
3684 3909 "concat-map": {
3685 3910 "version": "0.0.1",
3686 3911 "bundled": true,
3687   - "dev": true,
3688   - "optional": true
  3912 + "dev": true
3689 3913 },
3690 3914 "console-control-strings": {
3691 3915 "version": "1.1.0",
3692 3916 "bundled": true,
3693   - "dev": true,
3694   - "optional": true
  3917 + "dev": true
3695 3918 },
3696 3919 "core-util-is": {
3697 3920 "version": "1.0.2",
... ... @@ -3732,7 +3955,7 @@
3732 3955 "dev": true,
3733 3956 "optional": true,
3734 3957 "requires": {
3735   - "minipass": "2.2.4"
  3958 + "minipass": "^2.2.1"
3736 3959 }
3737 3960 },
3738 3961 "fs.realpath": {
... ... @@ -3747,14 +3970,14 @@
3747 3970 "dev": true,
3748 3971 "optional": true,
3749 3972 "requires": {
3750   - "aproba": "1.2.0",
3751   - "console-control-strings": "1.1.0",
3752   - "has-unicode": "2.0.1",
3753   - "object-assign": "4.1.1",
3754   - "signal-exit": "3.0.2",
3755   - "string-width": "1.0.2",
3756   - "strip-ansi": "3.0.1",
3757   - "wide-align": "1.1.2"
  3973 + "aproba": "^1.0.3",
  3974 + "console-control-strings": "^1.0.0",
  3975 + "has-unicode": "^2.0.0",
  3976 + "object-assign": "^4.1.0",
  3977 + "signal-exit": "^3.0.0",
  3978 + "string-width": "^1.0.1",
  3979 + "strip-ansi": "^3.0.1",
  3980 + "wide-align": "^1.1.0"
3758 3981 }
3759 3982 },
3760 3983 "glob": {
... ... @@ -3763,12 +3986,12 @@
3763 3986 "dev": true,
3764 3987 "optional": true,
3765 3988 "requires": {
3766   - "fs.realpath": "1.0.0",
3767   - "inflight": "1.0.6",
3768   - "inherits": "2.0.3",
3769   - "minimatch": "3.0.4",
3770   - "once": "1.4.0",
3771   - "path-is-absolute": "1.0.1"
  3989 + "fs.realpath": "^1.0.0",
  3990 + "inflight": "^1.0.4",
  3991 + "inherits": "2",
  3992 + "minimatch": "^3.0.4",
  3993 + "once": "^1.3.0",
  3994 + "path-is-absolute": "^1.0.0"
3772 3995 }
3773 3996 },
3774 3997 "has-unicode": {
... ... @@ -3783,7 +4006,7 @@
3783 4006 "dev": true,
3784 4007 "optional": true,
3785 4008 "requires": {
3786   - "safer-buffer": "2.1.2"
  4009 + "safer-buffer": "^2.1.0"
3787 4010 }
3788 4011 },
3789 4012 "ignore-walk": {
... ... @@ -3792,7 +4015,7 @@
3792 4015 "dev": true,
3793 4016 "optional": true,
3794 4017 "requires": {
3795   - "minimatch": "3.0.4"
  4018 + "minimatch": "^3.0.4"
3796 4019 }
3797 4020 },
3798 4021 "inflight": {
... ... @@ -3801,15 +4024,14 @@
3801 4024 "dev": true,
3802 4025 "optional": true,
3803 4026 "requires": {
3804   - "once": "1.4.0",
3805   - "wrappy": "1.0.2"
  4027 + "once": "^1.3.0",
  4028 + "wrappy": "1"
3806 4029 }
3807 4030 },
3808 4031 "inherits": {
3809 4032 "version": "2.0.3",
3810 4033 "bundled": true,
3811   - "dev": true,
3812   - "optional": true
  4034 + "dev": true
3813 4035 },
3814 4036 "ini": {
3815 4037 "version": "1.3.5",
... ... @@ -3821,9 +4043,8 @@
3821 4043 "version": "1.0.0",
3822 4044 "bundled": true,
3823 4045 "dev": true,
3824   - "optional": true,
3825 4046 "requires": {
3826   - "number-is-nan": "1.0.1"
  4047 + "number-is-nan": "^1.0.0"
3827 4048 }
3828 4049 },
3829 4050 "isarray": {
... ... @@ -3836,25 +4057,22 @@
3836 4057 "version": "3.0.4",
3837 4058 "bundled": true,
3838 4059 "dev": true,
3839   - "optional": true,
3840 4060 "requires": {
3841   - "brace-expansion": "1.1.11"
  4061 + "brace-expansion": "^1.1.7"
3842 4062 }
3843 4063 },
3844 4064 "minimist": {
3845 4065 "version": "0.0.8",
3846 4066 "bundled": true,
3847   - "dev": true,
3848   - "optional": true
  4067 + "dev": true
3849 4068 },
3850 4069 "minipass": {
3851 4070 "version": "2.2.4",
3852 4071 "bundled": true,
3853 4072 "dev": true,
3854   - "optional": true,
3855 4073 "requires": {
3856   - "safe-buffer": "5.1.1",
3857   - "yallist": "3.0.2"
  4074 + "safe-buffer": "^5.1.1",
  4075 + "yallist": "^3.0.0"
3858 4076 }
3859 4077 },
3860 4078 "minizlib": {
... ... @@ -3863,14 +4081,13 @@
3863 4081 "dev": true,
3864 4082 "optional": true,
3865 4083 "requires": {
3866   - "minipass": "2.2.4"
  4084 + "minipass": "^2.2.1"
3867 4085 }
3868 4086 },
3869 4087 "mkdirp": {
3870 4088 "version": "0.5.1",
3871 4089 "bundled": true,
3872 4090 "dev": true,
3873   - "optional": true,
3874 4091 "requires": {
3875 4092 "minimist": "0.0.8"
3876 4093 }
... ... @@ -3887,9 +4104,9 @@
3887 4104 "dev": true,
3888 4105 "optional": true,
3889 4106 "requires": {
3890   - "debug": "2.6.9",
3891   - "iconv-lite": "0.4.21",
3892   - "sax": "1.2.4"
  4107 + "debug": "^2.1.2",
  4108 + "iconv-lite": "^0.4.4",
  4109 + "sax": "^1.2.4"
3893 4110 }
3894 4111 },
3895 4112 "node-pre-gyp": {
... ... @@ -3898,16 +4115,16 @@
3898 4115 "dev": true,
3899 4116 "optional": true,
3900 4117 "requires": {
3901   - "detect-libc": "1.0.3",
3902   - "mkdirp": "0.5.1",
3903   - "needle": "2.2.0",
3904   - "nopt": "4.0.1",
3905   - "npm-packlist": "1.1.10",
3906   - "npmlog": "4.1.2",
3907   - "rc": "1.2.7",
3908   - "rimraf": "2.6.2",
3909   - "semver": "5.5.0",
3910   - "tar": "4.4.1"
  4118 + "detect-libc": "^1.0.2",
  4119 + "mkdirp": "^0.5.1",
  4120 + "needle": "^2.2.0",
  4121 + "nopt": "^4.0.1",
  4122 + "npm-packlist": "^1.1.6",
  4123 + "npmlog": "^4.0.2",
  4124 + "rc": "^1.1.7",
  4125 + "rimraf": "^2.6.1",
  4126 + "semver": "^5.3.0",
  4127 + "tar": "^4"
3911 4128 }
3912 4129 },
3913 4130 "nopt": {
... ... @@ -3916,8 +4133,8 @@
3916 4133 "dev": true,
3917 4134 "optional": true,
3918 4135 "requires": {
3919   - "abbrev": "1.1.1",
3920   - "osenv": "0.1.5"
  4136 + "abbrev": "1",
  4137 + "osenv": "^0.1.4"
3921 4138 }
3922 4139 },
3923 4140 "npm-bundled": {
... ... @@ -3932,8 +4149,8 @@
3932 4149 "dev": true,
3933 4150 "optional": true,
3934 4151 "requires": {
3935   - "ignore-walk": "3.0.1",
3936   - "npm-bundled": "1.0.3"
  4152 + "ignore-walk": "^3.0.1",
  4153 + "npm-bundled": "^1.0.1"
3937 4154 }
3938 4155 },
3939 4156 "npmlog": {
... ... @@ -3942,17 +4159,16 @@
3942 4159 "dev": true,
3943 4160 "optional": true,
3944 4161 "requires": {
3945   - "are-we-there-yet": "1.1.4",
3946   - "console-control-strings": "1.1.0",
3947   - "gauge": "2.7.4",
3948   - "set-blocking": "2.0.0"
  4162 + "are-we-there-yet": "~1.1.2",
  4163 + "console-control-strings": "~1.1.0",
  4164 + "gauge": "~2.7.3",
  4165 + "set-blocking": "~2.0.0"
3949 4166 }
3950 4167 },
3951 4168 "number-is-nan": {
3952 4169 "version": "1.0.1",
3953 4170 "bundled": true,
3954   - "dev": true,
3955   - "optional": true
  4171 + "dev": true
3956 4172 },
3957 4173 "object-assign": {
3958 4174 "version": "4.1.1",
... ... @@ -3964,9 +4180,8 @@
3964 4180 "version": "1.4.0",
3965 4181 "bundled": true,
3966 4182 "dev": true,
3967   - "optional": true,
3968 4183 "requires": {
3969   - "wrappy": "1.0.2"
  4184 + "wrappy": "1"
3970 4185 }
3971 4186 },
3972 4187 "os-homedir": {
... ... @@ -3987,8 +4202,8 @@
3987 4202 "dev": true,
3988 4203 "optional": true,
3989 4204 "requires": {
3990   - "os-homedir": "1.0.2",
3991   - "os-tmpdir": "1.0.2"
  4205 + "os-homedir": "^1.0.0",
  4206 + "os-tmpdir": "^1.0.0"
3992 4207 }
3993 4208 },
3994 4209 "path-is-absolute": {
... ... @@ -4009,10 +4224,10 @@
4009 4224 "dev": true,
4010 4225 "optional": true,
4011 4226 "requires": {
4012   - "deep-extend": "0.5.1",
4013   - "ini": "1.3.5",
4014   - "minimist": "1.2.0",
4015   - "strip-json-comments": "2.0.1"
  4227 + "deep-extend": "^0.5.1",
  4228 + "ini": "~1.3.0",
  4229 + "minimist": "^1.2.0",
  4230 + "strip-json-comments": "~2.0.1"
4016 4231 },
4017 4232 "dependencies": {
4018 4233 "minimist": {
... ... @@ -4029,13 +4244,13 @@
4029 4244 "dev": true,
4030 4245 "optional": true,
4031 4246 "requires": {
4032   - "core-util-is": "1.0.2",
4033   - "inherits": "2.0.3",
4034   - "isarray": "1.0.0",
4035   - "process-nextick-args": "2.0.0",
4036   - "safe-buffer": "5.1.1",
4037   - "string_decoder": "1.1.1",
4038   - "util-deprecate": "1.0.2"
  4247 + "core-util-is": "~1.0.0",
  4248 + "inherits": "~2.0.3",
  4249 + "isarray": "~1.0.0",
  4250 + "process-nextick-args": "~2.0.0",
  4251 + "safe-buffer": "~5.1.1",
  4252 + "string_decoder": "~1.1.1",
  4253 + "util-deprecate": "~1.0.1"
4039 4254 }
4040 4255 },
4041 4256 "rimraf": {
... ... @@ -4044,14 +4259,13 @@
4044 4259 "dev": true,
4045 4260 "optional": true,
4046 4261 "requires": {
4047   - "glob": "7.1.2"
  4262 + "glob": "^7.0.5"
4048 4263 }
4049 4264 },
4050 4265 "safe-buffer": {
4051 4266 "version": "5.1.1",
4052 4267 "bundled": true,
4053   - "dev": true,
4054   - "optional": true
  4268 + "dev": true
4055 4269 },
4056 4270 "safer-buffer": {
4057 4271 "version": "2.1.2",
... ... @@ -4087,11 +4301,10 @@
4087 4301 "version": "1.0.2",
4088 4302 "bundled": true,
4089 4303 "dev": true,
4090   - "optional": true,
4091 4304 "requires": {
4092   - "code-point-at": "1.1.0",
4093   - "is-fullwidth-code-point": "1.0.0",
4094   - "strip-ansi": "3.0.1"
  4305 + "code-point-at": "^1.0.0",
  4306 + "is-fullwidth-code-point": "^1.0.0",
  4307 + "strip-ansi": "^3.0.0"
4095 4308 }
4096 4309 },
4097 4310 "string_decoder": {
... ... @@ -4100,16 +4313,15 @@
4100 4313 "dev": true,
4101 4314 "optional": true,
4102 4315 "requires": {
4103   - "safe-buffer": "5.1.1"
  4316 + "safe-buffer": "~5.1.0"
4104 4317 }
4105 4318 },
4106 4319 "strip-ansi": {
4107 4320 "version": "3.0.1",
4108 4321 "bundled": true,
4109 4322 "dev": true,
4110   - "optional": true,
4111 4323 "requires": {
4112   - "ansi-regex": "2.1.1"
  4324 + "ansi-regex": "^2.0.0"
4113 4325 }
4114 4326 },
4115 4327 "strip-json-comments": {
... ... @@ -4124,13 +4336,13 @@
4124 4336 "dev": true,
4125 4337 "optional": true,
4126 4338 "requires": {
4127   - "chownr": "1.0.1",
4128   - "fs-minipass": "1.2.5",
4129   - "minipass": "2.2.4",
4130   - "minizlib": "1.1.0",
4131   - "mkdirp": "0.5.1",
4132   - "safe-buffer": "5.1.1",
4133   - "yallist": "3.0.2"
  4339 + "chownr": "^1.0.1",
  4340 + "fs-minipass": "^1.2.5",
  4341 + "minipass": "^2.2.4",
  4342 + "minizlib": "^1.1.0",
  4343 + "mkdirp": "^0.5.0",
  4344 + "safe-buffer": "^5.1.1",
  4345 + "yallist": "^3.0.2"
4134 4346 }
4135 4347 },
4136 4348 "util-deprecate": {
... ... @@ -4145,20 +4357,18 @@
4145 4357 "dev": true,
4146 4358 "optional": true,
4147 4359 "requires": {
4148   - "string-width": "1.0.2"
  4360 + "string-width": "^1.0.2"
4149 4361 }
4150 4362 },
4151 4363 "wrappy": {
4152 4364 "version": "1.0.2",
4153 4365 "bundled": true,
4154   - "dev": true,
4155   - "optional": true
  4366 + "dev": true
4156 4367 },
4157 4368 "yallist": {
4158 4369 "version": "3.0.2",
4159 4370 "bundled": true,
4160   - "dev": true,
4161   - "optional": true
  4371 + "dev": true
4162 4372 }
4163 4373 }
4164 4374 },
... ... @@ -4174,16 +4384,56 @@
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... ... @@ -5964,6 +6162,37 @@
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5965 6163 }
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... ... @@ -6078,44 +6307,185 @@
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8998   - "resolved": "https://registry.npmjs.org/socket.io-parser/-/socket.io-parser-2.3.1.tgz",
8999   - "integrity": "sha1-3VMgJRA85Clpcya+/WQAX8/ltKA=",
  9623 + "version": "3.1.3",
  9624 + "resolved": "https://registry.npmjs.org/socket.io-parser/-/socket.io-parser-3.1.3.tgz",
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9000 9626 "dev": true,
9001 9627 "requires": {
9002   - "component-emitter": "1.1.2",
9003   - "debug": "2.2.0",
9004   - "isarray": "0.0.1",
9005   - "json3": "3.3.2"
  9628 + "component-emitter": "1.2.1",
  9629 + "debug": "~3.1.0",
  9630 + "has-binary2": "~1.0.2",
  9631 + "isarray": "2.0.1"
9006 9632 },
9007 9633 "dependencies": {
9008   - "component-emitter": {
9009   - "version": "1.1.2",
9010   - "resolved": "https://registry.npmjs.org/component-emitter/-/component-emitter-1.1.2.tgz",
9011   - "integrity": "sha1-KWWU8nU9qmOZbSrwjRWpURbJrsM=",
9012   - "dev": true
9013   - },
9014 9634 "debug": {
9015   - "version": "2.2.0",
9016   - "resolved": "https://registry.npmjs.org/debug/-/debug-2.2.0.tgz",
9017   - "integrity": "sha1-+HBX6ZWxofauaklgZkE3vFbwOdo=",
  9635 + "version": "3.1.0",
  9636 + "resolved": "https://registry.npmjs.org/debug/-/debug-3.1.0.tgz",
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9018 9638 "dev": true,
9019 9639 "requires": {
9020   - "ms": "0.7.1"
  9640 + "ms": "2.0.0"
9021 9641 }
9022 9642 },
9023 9643 "isarray": {
9024   - "version": "0.0.1",
9025   - "resolved": "https://registry.npmjs.org/isarray/-/isarray-0.0.1.tgz",
9026   - "integrity": "sha1-ihis/Kmo9Bd+Cav8YDiTmwXR7t8=",
9027   - "dev": true
9028   - },
9029   - "ms": {
9030   - "version": "0.7.1",
9031   - "resolved": "https://registry.npmjs.org/ms/-/ms-0.7.1.tgz",
9032   - "integrity": "sha1-nNE8A62/8ltl7/3nzoZO6VIBcJg=",
  9644 + "version": "2.0.1",
  9645 + "resolved": "https://registry.npmjs.org/isarray/-/isarray-2.0.1.tgz",
  9646 + "integrity": "sha1-o32U7ZzaLVmGXJ92/llu4fM4dB4=",
9033 9647 "dev": true
9034 9648 }
9035 9649 }
... ... @@ -9069,6 +9683,48 @@
9069 9683 }
9070 9684 }
9071 9685 },
  9686 + "socks": {
  9687 + "version": "1.1.10",
  9688 + "resolved": "https://registry.npmjs.org/socks/-/socks-1.1.10.tgz",
  9689 + "integrity": "sha1-W4t/x8jzQcU+0FbpKbe/Tei6e1o=",
  9690 + "dev": true,
  9691 + "optional": true,
  9692 + "requires": {
  9693 + "ip": "^1.1.4",
  9694 + "smart-buffer": "^1.0.13"
  9695 + }
  9696 + },
  9697 + "socks-proxy-agent": {
  9698 + "version": "4.0.1",
  9699 + "resolved": "https://registry.npmjs.org/socks-proxy-agent/-/socks-proxy-agent-4.0.1.tgz",
  9700 + "integrity": "sha512-Kezx6/VBguXOsEe5oU3lXYyKMi4+gva72TwJ7pQY5JfqUx2nMk7NXA6z/mpNqIlfQjWYVfeuNvQjexiTaTn6Nw==",
  9701 + "dev": true,
  9702 + "optional": true,
  9703 + "requires": {
  9704 + "agent-base": "~4.2.0",
  9705 + "socks": "~2.2.0"
  9706 + },
  9707 + "dependencies": {
  9708 + "smart-buffer": {
  9709 + "version": "4.0.1",
  9710 + "resolved": "https://registry.npmjs.org/smart-buffer/-/smart-buffer-4.0.1.tgz",
  9711 + "integrity": "sha512-RFqinRVJVcCAL9Uh1oVqE6FZkqsyLiVOYEZ20TqIOjuX7iFVJ+zsbs4RIghnw/pTs7mZvt8ZHhvm1ZUrR4fykg==",
  9712 + "dev": true,
  9713 + "optional": true
  9714 + },
  9715 + "socks": {
  9716 + "version": "2.2.1",
  9717 + "resolved": "https://registry.npmjs.org/socks/-/socks-2.2.1.tgz",
  9718 + "integrity": "sha512-0GabKw7n9mI46vcNrVfs0o6XzWzjVa3h6GaSo2UPxtWAROXUWavfJWh1M4PR5tnE0dcnQXZIDFP4yrAysLze/w==",
  9719 + "dev": true,
  9720 + "optional": true,
  9721 + "requires": {
  9722 + "ip": "^1.1.5",
  9723 + "smart-buffer": "^4.0.1"
  9724 + }
  9725 + }
  9726 + }
  9727 + },
9072 9728 "source-list-map": {
9073 9729 "version": "2.0.0",
9074 9730 "resolved": "https://registry.npmjs.org/source-list-map/-/source-list-map-2.0.0.tgz",
... ... @@ -9305,6 +9961,29 @@
9305 9961 "integrity": "sha1-1cdSgl5TZ+eG944Y5EXqIjoVWVI=",
9306 9962 "dev": true
9307 9963 },
  9964 + "streamroller": {
  9965 + "version": "0.7.0",
  9966 + "resolved": "https://registry.npmjs.org/streamroller/-/streamroller-0.7.0.tgz",
  9967 + "integrity": "sha512-WREzfy0r0zUqp3lGO096wRuUp7ho1X6uo/7DJfTlEi0Iv/4gT7YHqXDjKC2ioVGBZtE8QzsQD9nx1nIuoZ57jQ==",
  9968 + "dev": true,
  9969 + "requires": {
  9970 + "date-format": "^1.2.0",
  9971 + "debug": "^3.1.0",
  9972 + "mkdirp": "^0.5.1",
  9973 + "readable-stream": "^2.3.0"
  9974 + },
  9975 + "dependencies": {
  9976 + "debug": {
  9977 + "version": "3.1.0",
  9978 + "resolved": "https://registry.npmjs.org/debug/-/debug-3.1.0.tgz",
  9979 + "integrity": "sha512-OX8XqP7/1a9cqkxYw2yXss15f26NKWBpDXQd0/uK/KPqdQhxbPa994hnzjcE2VqQpDslf55723cKPUOGSmMY3g==",
  9980 + "dev": true,
  9981 + "requires": {
  9982 + "ms": "2.0.0"
  9983 + }
  9984 + }
  9985 + }
  9986 + },
9308 9987 "string-width": {
9309 9988 "version": "1.0.2",
9310 9989 "resolved": "https://registry.npmjs.org/string-width/-/string-width-1.0.2.tgz",
... ... @@ -9473,6 +10152,13 @@
9473 10152 "xtend": "~4.0.1"
9474 10153 }
9475 10154 },
  10155 + "thunkify": {
  10156 + "version": "2.1.2",
  10157 + "resolved": "https://registry.npmjs.org/thunkify/-/thunkify-2.1.2.tgz",
  10158 + "integrity": "sha1-+qDp0jDFGsyVyhOjYawFyn4EVT0=",
  10159 + "dev": true,
  10160 + "optional": true
  10161 + },
9476 10162 "thunky": {
9477 10163 "version": "1.0.2",
9478 10164 "resolved": "https://registry.npmjs.org/thunky/-/thunky-1.0.2.tgz",
... ... @@ -9488,13 +10174,20 @@
9488 10174 "setimmediate": "^1.0.4"
9489 10175 }
9490 10176 },
  10177 + "timespan": {
  10178 + "version": "2.3.0",
  10179 + "resolved": "https://registry.npmjs.org/timespan/-/timespan-2.3.0.tgz",
  10180 + "integrity": "sha1-SQLOBAvRPYRcj1myfp1ZutbzmSk=",
  10181 + "dev": true,
  10182 + "optional": true
  10183 + },
9491 10184 "tmp": {
9492   - "version": "0.0.31",
9493   - "resolved": "https://registry.npmjs.org/tmp/-/tmp-0.0.31.tgz",
9494   - "integrity": "sha1-jzirlDjhcxXl29izZX6L+yd65Kc=",
  10185 + "version": "0.0.33",
  10186 + "resolved": "https://registry.npmjs.org/tmp/-/tmp-0.0.33.tgz",
  10187 + "integrity": "sha512-jRCJlojKnZ3addtTOjdIqoRuPEKBvNXcGYqzO6zWZX8KfKEpnGY5jfggJQ3EjKuu8D4bJRr0y+cYJFmYbImXGw==",
9495 10188 "dev": true,
9496 10189 "requires": {
9497   - "os-tmpdir": "~1.0.1"
  10190 + "os-tmpdir": "~1.0.2"
9498 10191 }
9499 10192 },
9500 10193 "to-array": {
... ... @@ -9723,6 +10416,13 @@
9723 10416 }
9724 10417 }
9725 10418 },
  10419 + "tsscmp": {
  10420 + "version": "1.0.6",
  10421 + "resolved": "https://registry.npmjs.org/tsscmp/-/tsscmp-1.0.6.tgz",
  10422 + "integrity": "sha512-LxhtAkPDTkVCMQjt2h6eBVY28KCjikZqZfMcC15YBeNjkgUpdCfBu5HoiOTDu86v6smE8yOjyEktJ8hlbANHQA==",
  10423 + "dev": true,
  10424 + "optional": true
  10425 + },
9726 10426 "tsutils": {
9727 10427 "version": "2.27.1",
9728 10428 "resolved": "https://registry.npmjs.org/tsutils/-/tsutils-2.27.1.tgz",
... ... @@ -9851,9 +10551,15 @@
9851 10551 }
9852 10552 },
9853 10553 "ultron": {
9854   - "version": "1.0.2",
9855   - "resolved": "https://registry.npmjs.org/ultron/-/ultron-1.0.2.tgz",
9856   - "integrity": "sha1-rOEWq1V80Zc4ak6I9GhTeMiy5Po=",
  10554 + "version": "1.1.1",
  10555 + "resolved": "https://registry.npmjs.org/ultron/-/ultron-1.1.1.tgz",
  10556 + "integrity": "sha512-UIEXBNeYmKptWH6z8ZnqTeS8fV74zG0/eRU9VGkpzz+LIJNs8W/zM/L+7ctCkRrgbNnnR0xxw4bKOr0cW0N0Og==",
  10557 + "dev": true
  10558 + },
  10559 + "underscore": {
  10560 + "version": "1.7.0",
  10561 + "resolved": "https://registry.npmjs.org/underscore/-/underscore-1.7.0.tgz",
  10562 + "integrity": "sha1-a7rwh3UA02vjTsqlhODbn+8DUgk=",
9857 10563 "dev": true
9858 10564 },
9859 10565 "union-value": {
... ... @@ -10045,13 +10751,21 @@
10045 10751 }
10046 10752 },
10047 10753 "useragent": {
10048   - "version": "2.3.0",
10049   - "resolved": "https://registry.npmjs.org/useragent/-/useragent-2.3.0.tgz",
10050   - "integrity": "sha512-4AoH4pxuSvHCjqLO04sU6U/uE65BYza8l/KKBS0b0hnUPWi+cQ2BpeTEwejCSx9SPV5/U03nniDTrWx5NrmKdw==",
  10754 + "version": "2.2.1",
  10755 + "resolved": "https://registry.npmjs.org/useragent/-/useragent-2.2.1.tgz",
  10756 + "integrity": "sha1-z1k+9PLRdYdei7ZY6pLhik/QbY4=",
10051 10757 "dev": true,
10052 10758 "requires": {
10053   - "lru-cache": "4.1.x",
  10759 + "lru-cache": "2.2.x",
10054 10760 "tmp": "0.0.x"
  10761 + },
  10762 + "dependencies": {
  10763 + "lru-cache": {
  10764 + "version": "2.2.4",
  10765 + "resolved": "https://registry.npmjs.org/lru-cache/-/lru-cache-2.2.4.tgz",
  10766 + "integrity": "sha1-bGWGGb7PFAMdDQtZSxYELOTcBj0=",
  10767 + "dev": true
  10768 + }
10055 10769 }
10056 10770 },
10057 10771 "util": {
... ... @@ -10097,6 +10811,13 @@
10097 10811 "integrity": "sha512-yXJmeNaw3DnnKAOKJE51sL/ZaYfWJRl1pK9dr19YFCu0ObS231AB1/LbqTKRAQ5kw8A90rA6fr4riOUpTZvQZA==",
10098 10812 "dev": true
10099 10813 },
  10814 + "uws": {
  10815 + "version": "9.14.0",
  10816 + "resolved": "https://registry.npmjs.org/uws/-/uws-9.14.0.tgz",
  10817 + "integrity": "sha512-HNMztPP5A1sKuVFmdZ6BPVpBQd5bUjNC8EFMFiICK+oho/OQsAJy5hnIx4btMHiOk8j04f/DbIlqnEZ9d72dqg==",
  10818 + "dev": true,
  10819 + "optional": true
  10820 + },
10100 10821 "validate-npm-package-license": {
10101 10822 "version": "3.0.3",
10102 10823 "resolved": "https://registry.npmjs.org/validate-npm-package-license/-/validate-npm-package-license-3.0.3.tgz",
... ... @@ -10182,50 +10903,13 @@
10182 10903 }
10183 10904 },
10184 10905 "webdriver-js-extender": {
10185   - "version": "1.0.0",
10186   - "resolved": "https://registry.npmjs.org/webdriver-js-extender/-/webdriver-js-extender-1.0.0.tgz",
10187   - "integrity": "sha1-gcUzqeM9W/tZe05j4s2yW1R3dRU=",
  10906 + "version": "2.0.0",
  10907 + "resolved": "https://registry.npmjs.org/webdriver-js-extender/-/webdriver-js-extender-2.0.0.tgz",
  10908 + "integrity": "sha512-fbyKiVu3azzIc5d4+26YfuPQcFTlgFQV5yQ/0OQj4Ybkl4g1YQuIPskf5v5wqwRJhHJnPHthB6tqCjWHOKLWag==",
10188 10909 "dev": true,
10189 10910 "requires": {
10190   - "@types/selenium-webdriver": "^2.53.35",
10191   - "selenium-webdriver": "^2.53.2"
10192   - },
10193   - "dependencies": {
10194   - "sax": {
10195   - "version": "0.6.1",
10196   - "resolved": "https://registry.npmjs.org/sax/-/sax-0.6.1.tgz",
10197   - "integrity": "sha1-VjsZx8HeiS4Jv8Ty/DDjwn8JUrk=",
10198   - "dev": true
10199   - },
10200   - "selenium-webdriver": {
10201   - "version": "2.53.3",
10202   - "resolved": "https://registry.npmjs.org/selenium-webdriver/-/selenium-webdriver-2.53.3.tgz",
10203   - "integrity": "sha1-0p/1qVff8aG0ncRXdW5OS/vc4IU=",
10204   - "dev": true,
10205   - "requires": {
10206   - "adm-zip": "0.4.4",
10207   - "rimraf": "^2.2.8",
10208   - "tmp": "0.0.24",
10209   - "ws": "^1.0.1",
10210   - "xml2js": "0.4.4"
10211   - }
10212   - },
10213   - "tmp": {
10214   - "version": "0.0.24",
10215   - "resolved": "https://registry.npmjs.org/tmp/-/tmp-0.0.24.tgz",
10216   - "integrity": "sha1-1qXhmNFKmDXMby18PZ4wJCjIzxI=",
10217   - "dev": true
10218   - },
10219   - "xml2js": {
10220   - "version": "0.4.4",
10221   - "resolved": "https://registry.npmjs.org/xml2js/-/xml2js-0.4.4.tgz",
10222   - "integrity": "sha1-MREBAAMAiuGSQOuhdJe1fHKcVV0=",
10223   - "dev": true,
10224   - "requires": {
10225   - "sax": "0.6.x",
10226   - "xmlbuilder": ">=1.0.0"
10227   - }
10228   - }
  10911 + "@types/selenium-webdriver": "^3.0.0",
  10912 + "selenium-webdriver": "^3.0.1"
10229 10913 }
10230 10914 },
10231 10915 "webpack": {
... ... @@ -10570,6 +11254,13 @@
10570 11254 "dev": true,
10571 11255 "optional": true
10572 11256 },
  11257 + "with-callback": {
  11258 + "version": "1.0.2",
  11259 + "resolved": "https://registry.npmjs.org/with-callback/-/with-callback-1.0.2.tgz",
  11260 + "integrity": "sha1-oJYpuakgAo1yFAT7Q1vc/1yRvCE=",
  11261 + "dev": true,
  11262 + "optional": true
  11263 + },
10573 11264 "wordwrap": {
10574 11265 "version": "1.0.0",
10575 11266 "resolved": "https://registry.npmjs.org/wordwrap/-/wordwrap-1.0.0.tgz",
... ... @@ -10602,21 +11293,16 @@
10602 11293 "dev": true
10603 11294 },
10604 11295 "ws": {
10605   - "version": "1.1.2",
10606   - "resolved": "https://registry.npmjs.org/ws/-/ws-1.1.2.tgz",
10607   - "integrity": "sha1-iiRPoFJAHgjJiGz0SoUYnh/UBn8=",
  11296 + "version": "3.3.3",
  11297 + "resolved": "https://registry.npmjs.org/ws/-/ws-3.3.3.tgz",
  11298 + "integrity": "sha512-nnWLa/NwZSt4KQJu51MYlCcSQ5g7INpOrOMt4XV8j4dqTXdmlUmSHQ8/oLC069ckre0fRsgfvsKwbTdtKLCDkA==",
10608 11299 "dev": true,
10609 11300 "requires": {
10610   - "options": ">=0.0.5",
10611   - "ultron": "1.0.x"
  11301 + "async-limiter": "~1.0.0",
  11302 + "safe-buffer": "~5.1.0",
  11303 + "ultron": "~1.1.0"
10612 11304 }
10613 11305 },
10614   - "wtf-8": {
10615   - "version": "1.0.0",
10616   - "resolved": "https://registry.npmjs.org/wtf-8/-/wtf-8-1.0.0.tgz",
10617   - "integrity": "sha1-OS2LotDxw00e4tYw8V0O+2jhBIo=",
10618   - "dev": true
10619   - },
10620 11306 "xml2js": {
10621 11307 "version": "0.4.19",
10622 11308 "resolved": "https://registry.npmjs.org/xml2js/-/xml2js-0.4.19.tgz",
... ... @@ -10642,11 +11328,18 @@
10642 11328 "dev": true
10643 11329 },
10644 11330 "xmlhttprequest-ssl": {
10645   - "version": "1.5.3",
10646   - "resolved": "https://registry.npmjs.org/xmlhttprequest-ssl/-/xmlhttprequest-ssl-1.5.3.tgz",
10647   - "integrity": "sha1-GFqIjATspGw+QHDZn3tJ3jUomS0=",
  11331 + "version": "1.5.5",
  11332 + "resolved": "https://registry.npmjs.org/xmlhttprequest-ssl/-/xmlhttprequest-ssl-1.5.5.tgz",
  11333 + "integrity": "sha1-wodrBhaKrcQOV9l+gRkayPQ5iz4=",
10648 11334 "dev": true
10649 11335 },
  11336 + "xregexp": {
  11337 + "version": "2.0.0",
  11338 + "resolved": "https://registry.npmjs.org/xregexp/-/xregexp-2.0.0.tgz",
  11339 + "integrity": "sha1-UqY+VsoLhKfzpfPWGHLxJq16WUM=",
  11340 + "dev": true,
  11341 + "optional": true
  11342 + },
10650 11343 "xtend": {
10651 11344 "version": "4.0.1",
10652 11345 "resolved": "https://registry.npmjs.org/xtend/-/xtend-4.0.1.tgz",
... ...
package.json
  Diff comments   View file @8672575
... ... @@ -22,15 +22,14 @@
22 22 "@angular/router": "^6.0.3",
23 23 "core-js": "^2.5.4",
24 24 "moment": "^2.22.2",
25   - "rxjs": "^6.2.1",
26   - "rxjs-compat": "^6.2.1",
  25 + "rxjs": "^6.2.2",
  26 + "rxjs-compat": "^6.2.2",
27 27 "zone.js": "^0.8.26"
28 28 },
29 29 "devDependencies": {
30   - "@angular/compiler-cli": "^6.0.3",
31 30 "@angular-devkit/build-angular": "~0.6.8",
32   - "typescript": "~2.7.2",
33 31 "@angular/cli": "~6.0.8",
  32 + "@angular/compiler-cli": "^6.0.3",
34 33 "@angular/language-service": "^6.0.3",
35 34 "@types/jasmine": "~2.8.6",
36 35 "@types/jasminewd2": "~2.0.3",
... ... @@ -38,13 +37,14 @@
38 37 "codelyzer": "~4.2.1",
39 38 "jasmine-core": "~2.99.1",
40 39 "jasmine-spec-reporter": "~4.2.1",
41   - "karma": "~1.7.1",
  40 + "karma": "^2.0.5",
42 41 "karma-chrome-launcher": "~2.2.0",
43 42 "karma-coverage-istanbul-reporter": "~2.0.0",
44 43 "karma-jasmine": "~1.1.1",
45 44 "karma-jasmine-html-reporter": "^0.2.2",
46   - "protractor": "~5.3.0",
  45 + "protractor": "^5.4.0",
47 46 "ts-node": "~5.0.1",
48   - "tslint": "~5.9.1"
  47 + "tslint": "~5.9.1",
  48 + "typescript": "~2.7.2"
49 49 }
50 50 }
... ...
src/app/dashboard/dashboard.component.ts
  Diff comments   View file @8672575
... ... @@ -92,7 +92,9 @@ export class DashboardComponent implements OnInit {
92 92 Show9: any = [];
93 93 Show9Onhold: any = [];
94 94  
95   - ShowNull:any = [];
  95 + ShowNull: any = [];
  96 +
  97 + // tslint:disable-next-line:member-ordering
96 98 ButtonValue = [
97 99 {
98 100 id: 33,
... ... @@ -336,7 +338,7 @@ export class DashboardComponent implements OnInit {
336 338 // summary = {};
337 339 Type9: any = [];
338 340 Type7: any = [];
339   - NumType9: number = 0;
  341 + NumType9 = 0;
340 342 ShowType: any = [];
341 343 sum: any = [];
342 344 sum1: any = [];
... ... @@ -349,15 +351,15 @@ export class DashboardComponent implements OnInit {
349 351 // }
350 352  
351 353 async ngOnInit() {
352   - //----------------------------1------------------------
  354 + // ----------------------------1------------------------
353 355 // Active
354 356 try {
355 357 const data = {
356 358 // tslint:disable-next-line:max-line-length
357   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
358   - "params": ["vtiger_crmentity"]
  359 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  360 + 'params': ['vtiger_crmentity']
359 361 };
360   - let response = await this._apiService.post('dynamic', data);
  362 + const response = await this._apiService.post('dynamic', data);
361 363 if (response !== null) {
362 364 this.resultData = response;
363 365 this.resultData.link = decodeURIComponent(decodeURIComponent(this.resultData.link));
... ... @@ -383,14 +385,14 @@ export class DashboardComponent implements OnInit {
383 385 }, 600000);
384 386  
385 387  
386   - //OnHold
  388 + // OnHold
387 389 try {
388 390 const dataOnHold = {
389 391 // tslint:disable-next-line:max-line-length
390   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'SET (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
391   - "params": ["vtiger_crmentity"]
  392 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'SET (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  393 + 'params': ['vtiger_crmentity']
392 394 };
393   - let response = await this._apiService.post('dynamic', dataOnHold);
  395 + const response = await this._apiService.post('dynamic', dataOnHold);
394 396 if (response !== null) {
395 397 this.resultDataOnHold = response;
396 398 this.resultDataOnHold.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold.link));
... ... @@ -414,15 +416,15 @@ export class DashboardComponent implements OnInit {
414 416  
415 417  
416 418  
417   - //----------------------------2------------------------
  419 + // ----------------------------2------------------------
418 420 // Active
419 421 try {
420 422 const data2 = {
421 423 // tslint:disable-next-line:max-line-length
422   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'RND (Renovate)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
423   - "params": ["vtiger_crmentity"]
  424 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'RND (Renovate)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  425 + 'params': ['vtiger_crmentity']
424 426 };
425   - let response = await this._apiService.post('dynamic', data2);
  427 + const response = await this._apiService.post('dynamic', data2);
426 428 if (response !== null) {
427 429 this.resultData2 = response;
428 430 this.resultData2.link = decodeURIComponent(decodeURIComponent(this.resultData2.link));
... ... @@ -446,14 +448,14 @@ export class DashboardComponent implements OnInit {
446 448 }, 600000);
447 449  
448 450  
449   - //OnHold
  451 + // OnHold
450 452 try {
451 453 const dataOnHold2 = {
452 454 // tslint:disable-next-line:max-line-length
453   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'RND (Renovate)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
454   - "params": ["vtiger_crmentity"]
  455 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'RND (Renovate)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  456 + 'params': ['vtiger_crmentity']
455 457 };
456   - let response = await this._apiService.post('dynamic', dataOnHold2);
  458 + const response = await this._apiService.post('dynamic', dataOnHold2);
457 459 if (response !== null) {
458 460 this.resultDataOnHold2 = response;
459 461 this.resultDataOnHold2.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold2.link));
... ... @@ -475,15 +477,15 @@ export class DashboardComponent implements OnInit {
475 477 await this.getDataOnHold2();
476 478  
477 479 }, 600000);
478   - //----------------------------3------------------------
  480 + // ----------------------------3------------------------
479 481 // Active
480 482 try {
481 483 const data3 = {
482 484 // tslint:disable-next-line:max-line-length
483   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
484   - "params": ["vtiger_crmentity"]
  485 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'SDE (Site Down บ่อย)\',\'SDN (Site Down Reset แล้วใช้งานไม่ได้)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  486 + 'params': ['vtiger_crmentity']
485 487 };
486   - let response = await this._apiService.post('dynamic', data3);
  488 + const response = await this._apiService.post('dynamic', data3);
487 489 if (response !== null) {
488 490 this.resultData3 = response;
489 491 console.log(this.resultData3);
... ... @@ -508,14 +510,14 @@ export class DashboardComponent implements OnInit {
508 510 }, 600000);
509 511  
510 512  
511   - //OnHold
  513 + // OnHold
512 514 try {
513 515 const dataOnHold3 = {
514 516 // tslint:disable-next-line:max-line-length
515   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
516   - "params": ["vtiger_crmentity"]
  517 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'SDE (Site Down บ่อย)\',\'SDN (Site Down Reset แล้วใช้งานไม่ได้)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  518 + 'params': ['vtiger_crmentity']
517 519 };
518   - let response = await this._apiService.post('dynamic', dataOnHold3);
  520 + const response = await this._apiService.post('dynamic', dataOnHold3);
519 521 if (response !== null) {
520 522 this.resultDataOnHold3 = response;
521 523 this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link));
... ... @@ -537,14 +539,14 @@ export class DashboardComponent implements OnInit {
537 539 await this.getDataOnHold3();
538 540 }, 600000);
539 541  
540   - //----------------------------4------------------------
  542 + // ----------------------------4------------------------
541 543 try {
542 544 const data4 = {
543 545 // tslint:disable-next-line:max-line-length
544   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('ADE (AP Down มีปัญหาบ่อย)','APD (อุปกรณ์กระจายสัญญาณขัดข้อง)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
545   - "params": ["vtiger_crmentity"]
  546 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'ADE (AP Down มีปัญหาบ่อย)\',\'APD (อุปกรณ์กระจายสัญญาณขัดข้อง)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  547 + 'params': ['vtiger_crmentity']
546 548 };
547   - let response = await this._apiService.post('dynamic', data4);
  549 + const response = await this._apiService.post('dynamic', data4);
548 550 if (response !== null) {
549 551 this.resultData4 = response;
550 552 this.resultData4.link = decodeURIComponent(decodeURIComponent(this.resultData4.link));
... ... @@ -568,14 +570,14 @@ export class DashboardComponent implements OnInit {
568 570 }, 600000);
569 571  
570 572  
571   - //OnHold
  573 + // OnHold
572 574 try {
573 575 const dataOnHold4 = {
574 576 // tslint:disable-next-line:max-line-length
575   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('ADE (AP Down มีปัญหาบ่อย)','APD (อุปกรณ์กระจายสัญญาณขัดข้อง)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
576   - "params": ["vtiger_crmentity"]
  577 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'ADE (AP Down มีปัญหาบ่อย)\',\'APD (อุปกรณ์กระจายสัญญาณขัดข้อง)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  578 + 'params': ['vtiger_crmentity']
577 579 };
578   - let response = await this._apiService.post('dynamic', dataOnHold4);
  580 + const response = await this._apiService.post('dynamic', dataOnHold4);
579 581 if (response !== null) {
580 582 this.resultDataOnHold4 = response;
581 583 this.resultDataOnHold4.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold4.link));
... ... @@ -597,14 +599,14 @@ export class DashboardComponent implements OnInit {
597 599 await this.getDataOnHold4();
598 600  
599 601 }, 600000);
600   - //----------------------------5------------------------
  602 + // ----------------------------5------------------------
601 603 try {
602 604 const data5 = {
603 605 // tslint:disable-next-line:max-line-length
604   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('BNW (ตรวจสอบความเร็วเน็ต)','NDS (บางเส้นมีปัญหา Offline, Unplug)','NED (เนตหลุดบ่อย)','NES (Internet ช้า)','NET (Set Internet)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
605   - "params": ["vtiger_crmentity"]
  606 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'BNW (ตรวจสอบความเร็วเน็ต)\',\'NDS (บางเส้นมีปัญหา Offline, Unplug)\',\'NED (เนตหลุดบ่อย)\',\'NES (Internet ช้า)\',\'NET (Set Internet)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  607 + 'params': ['vtiger_crmentity']
606 608 };
607   - let response = await this._apiService.post('dynamic', data5);
  609 + const response = await this._apiService.post('dynamic', data5);
608 610 if (response !== null) {
609 611 this.resultData5 = response;
610 612 this.resultData5.link = decodeURIComponent(decodeURIComponent(this.resultData5.link));
... ... @@ -628,14 +630,14 @@ export class DashboardComponent implements OnInit {
628 630 }, 600000);
629 631  
630 632  
631   - //OnHold
  633 + // OnHold
632 634 try {
633 635 const dataOnHold5 = {
634 636 // tslint:disable-next-line:max-line-length
635   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('BNW (ตรวจสอบความเร็วเน็ต)','NDS (บางเส้นมีปัญหา Offline, Unplug)','NED (เนตหลุดบ่อย)','NES (Internet ช้า)','NET (Set Internet)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
636   - "params": ["vtiger_crmentity"]
  637 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'BNW (ตรวจสอบความเร็วเน็ต)\',\'NDS (บางเส้นมีปัญหา Offline, Unplug)\',\'NED (เนตหลุดบ่อย)\',\'NES (Internet ช้า)\',\'NET (Set Internet)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  638 + 'params': ['vtiger_crmentity']
637 639 };
638   - let response = await this._apiService.post('dynamic', dataOnHold5);
  640 + const response = await this._apiService.post('dynamic', dataOnHold5);
639 641 if (response !== null) {
640 642 this.resultDataOnHold5 = response;
641 643 this.resultDataOnHold5.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold5.link));
... ... @@ -656,14 +658,14 @@ export class DashboardComponent implements OnInit {
656 658 setInterval(async () => {
657 659 await this.getDataOnHold5();
658 660 }, 600000);
659   - //----------------------------6------------------------
  661 + // ----------------------------6------------------------
660 662 try {
661 663 const data6 = {
662 664 // tslint:disable-next-line:max-line-length
663   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
664   - "params": ["vtiger_crmentity"]
  665 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'CUS (ตรวจสอบเครื่องลูกค้า)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  666 + 'params': ['vtiger_crmentity']
665 667 };
666   - let response = await this._apiService.post('dynamic', data6);
  668 + const response = await this._apiService.post('dynamic', data6);
667 669 if (response !== null) {
668 670 this.resultData6 = response;
669 671 this.resultData6.link = decodeURIComponent(decodeURIComponent(this.resultData6.link));
... ... @@ -687,14 +689,14 @@ export class DashboardComponent implements OnInit {
687 689 }, 600000);
688 690  
689 691  
690   - //OnHold
  692 + // OnHold
691 693 try {
692 694 const dataOnHold6 = {
693 695 // tslint:disable-next-line:max-line-length
694   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
695   - "params": ["vtiger_crmentity"]
  696 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'CUS (ตรวจสอบเครื่องลูกค้า)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  697 + 'params': ['vtiger_crmentity']
696 698 };
697   - let response = await this._apiService.post('dynamic', dataOnHold6);
  699 + const response = await this._apiService.post('dynamic', dataOnHold6);
698 700 if (response !== null) {
699 701 this.resultDataOnHold6 = response;
700 702 this.resultDataOnHold6.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold6.link));
... ... @@ -720,8 +722,8 @@ export class DashboardComponent implements OnInit {
720 722 try {
721 723 const data7 = {
722 724 // tslint:disable-next-line:max-line-length
723   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
724   - "params": ["vtiger_crmentity"]
  725 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) NOT IN(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  726 + 'params': ['vtiger_crmentity']
725 727 };
726 728 const response = await this._apiService.post('dynamic', data7);
727 729 if (response !== null) {
... ... @@ -806,8 +808,8 @@ export class DashboardComponent implements OnInit {
806 808 try {
807 809 const dataOnHold7 = {
808 810 // tslint:disable-next-line:max-line-length
809   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
810   - "params": ["vtiger_crmentity"]
  811 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  812 + 'params': ['vtiger_crmentity']
811 813 };
812 814 const response = await this._apiService.post('dynamic', dataOnHold7);
813 815 if (response !== null) {
... ... @@ -836,8 +838,8 @@ export class DashboardComponent implements OnInit {
836 838 try {
837 839 const data8 = {
838 840 // tslint:disable-next-line:max-line-length
839   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'ITS (SmartIT)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
840   - "params": ["vtiger_crmentity"]
  841 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'ITS (SmartIT)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  842 + 'params': ['vtiger_crmentity']
841 843 };
842 844 const response = await this._apiService.post('dynamic', data8);
843 845 if (response !== null) {
... ... @@ -852,7 +854,7 @@ try {
852 854 }
853 855  
854 856 // this.Show = Object.assign(this.resultData7);
855   - console.log('hi', this.Show7)
  857 + console.log('hi', this.Show7);
856 858  
857 859 } else {
858 860 this.resultData8 = [];
... ... @@ -870,8 +872,8 @@ setInterval(async () => {
870 872 try {
871 873 const dataOnHold8 = {
872 874 // tslint:disable-next-line:max-line-length
873   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'ITS (SmartIT)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
874   - "params": ["vtiger_crmentity"]
  875 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'ITS (SmartIT)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  876 + 'params': ['vtiger_crmentity']
875 877 };
876 878 const response = await this._apiService.post('dynamic', dataOnHold8);
877 879 if (response !== null) {
... ... @@ -898,24 +900,24 @@ setInterval(async () => {
898 900 try {
899 901 const data9 = {
900 902 // tslint:disable-next-line:max-line-length
901   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC",
902   - "params": ["vtiger_crmentity"]
  903 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) NOT IN(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC',
  904 + 'params': ['vtiger_crmentity']
903 905 };
904 906 const response = await this._apiService.post('dynamic', data9);
905 907 if (response !== null) {
906   - var t9 =[];
907   -
908   - var obj = {
909   - name:'',
910   - value:0
911   - }
  908 + const t9 = [];
  909 +
  910 + const obj = {
  911 + name: '',
  912 + value: 0
  913 + };
912 914 let flag = false;
913 915 this.resultData9 = response;
914 916 this.resultData9.link = decodeURIComponent(decodeURIComponent(this.resultData9.link));
915 917 console.log('link: ', this.resultData9.link);
916 918 // tslint:disable-next-line:forin
917 919 this.resultData9 = this.resultData9.map(r => {
918   - console.log(r)
  920 + console.log(r);
919 921 // t9: r.type
920 922 r.link = this._common.decodeURI(r.link);
921 923 r.birth_date = this._common.convertDate(r.birth_date);
... ... @@ -925,47 +927,47 @@ setInterval(async () => {
925 927 t9.push(r.type);
926 928 r.t9 = t9;
927 929 return r;
928   - })
  930 + });
929 931  
930   - for(var i=0;i<t9.length;i++){
931   - var obj = {
932   - name:'',
933   - value:0
934   - }
935   - if(this.sum.length<=0){
936   - obj.name=t9[i].substring(0,3).toLowerCase();
937   - obj.value=1;
  932 + for (let i = 0; i < t9.length; i++) {
  933 + const obj = {
  934 + name: '',
  935 + value: 0
  936 + };
  937 + if (this.sum.length <= 0) {
  938 + obj.name = t9[i].substring(0, 3).toLowerCase();
  939 + obj.value = 1;
938 940 this.sum.push(obj);
939   - }else{
940   - for(var j=0;j<this.sum.length;j++){
941   - if(this.sum[j].name === t9[i].substring(0,3).toLowerCase()){
942   - this.sum[j].value+=1;
  941 + } else {
  942 + for (let j = 0; j < this.sum.length; j++) {
  943 + if (this.sum[j].name === t9[i].substring(0, 3).toLowerCase()) {
  944 + this.sum[j].value += 1;
943 945 flag = false;
944 946 break;
945   - }else{
  947 + } else {
946 948 flag = true;
947 949 }
948 950 }
949   - if(flag){
950   - obj.name=t9[i].substring(0,3).toLowerCase();
951   - obj.value=1;
  951 + if (flag) {
  952 + obj.name = t9[i].substring(0, 3).toLowerCase();
  953 + obj.value = 1;
952 954 flag = false;
953 955 this.sum.push(obj);
954 956 }
955   - }
  957 + }
956 958 }
957   - for(var k=0; k<this.ButtonValue.length; k++){
958   - for(var o=0;o<this.sum.length;o++){
  959 + for (let k = 0; k < this.ButtonValue.length; k++) {
  960 + for (let o = 0; o < this.sum.length; o++) {
959 961 if (this.ButtonValue[k].valueN === this.sum[o].name) {
960 962 this.ButtonValue[k].num = this.sum[o].value;
961 963 this.ButtonValue[0].num = this.resultNum9;
962 964 }
963 965 }
964 966 }
965   -
966   - console.log('summ',this.ButtonValue);
967   - console.log('summ',this.sum);
968   -
  967 +
  968 + console.log('summ', this.ButtonValue);
  969 + console.log('summ', this.sum);
  970 +
969 971  
970 972 } else {
971 973 this.resultData9 = [];
... ... @@ -985,8 +987,8 @@ setInterval(async () =&gt; {
985 987 try {
986 988 const dataOnHold9 = {
987 989 // tslint:disable-next-line:max-line-length
988   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
989   - "params": ["vtiger_crmentity"]
  990 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  991 + 'params': ['vtiger_crmentity']
990 992 };
991 993 const response = await this._apiService.post('dynamic', dataOnHold9);
992 994 if (response !== null) {
... ... @@ -1024,13 +1026,13 @@ setInterval(async () =&gt; {
1024 1026 for (const item of this.Show1) {
1025 1027 // console.log('item: ', item);
1026 1028  
1027   - var st = '';
  1029 + let st = '';
1028 1030 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1029 1031 if (item['type']) {
1030 1032 st = item['type'].toLowerCase();
1031 1033 }
1032 1034  
1033   - var string2 = valueN.toLowerCase();
  1035 + const string2 = valueN.toLowerCase();
1034 1036 if (st.indexOf(string2) > -1) {
1035 1037 // console.log(st);
1036 1038 resultArray.push(item);
... ... @@ -1054,13 +1056,13 @@ setInterval(async () =&gt; {
1054 1056 for (const item of this.Show1Onhold) {
1055 1057 // console.log('item: ', item);
1056 1058  
1057   - var st = '';
  1059 + let st = '';
1058 1060 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1059 1061 if (item['type']) {
1060 1062 st = item['type'].toLowerCase();
1061 1063 }
1062 1064  
1063   - var string2 = valueN.toLowerCase();
  1065 + const string2 = valueN.toLowerCase();
1064 1066 if (st.indexOf(string2) > -1) {
1065 1067 console.log(st);
1066 1068 resultArray.push(item);
... ... @@ -1083,13 +1085,13 @@ setInterval(async () =&gt; {
1083 1085 for (const item of this.Show2) {
1084 1086 // console.log('item: ', item);
1085 1087  
1086   - var st = '';
  1088 + let st = '';
1087 1089 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1088 1090 if (item['type']) {
1089 1091 st = item['type'].toLowerCase();
1090 1092 }
1091 1093  
1092   - var string2 = valueN.toLowerCase();
  1094 + const string2 = valueN.toLowerCase();
1093 1095 if (st.indexOf(string2) > -1) {
1094 1096 console.log(st);
1095 1097 resultArray.push(item);
... ... @@ -1112,13 +1114,13 @@ setInterval(async () =&gt; {
1112 1114 for (const item of this.Show2Onhold) {
1113 1115 // console.log('item: ', item);
1114 1116  
1115   - var st = '';
  1117 + let st = '';
1116 1118 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1117 1119 if (item['type']) {
1118 1120 st = item['type'].toLowerCase();
1119 1121 }
1120 1122  
1121   - var string2 = valueN.toLowerCase();
  1123 + const string2 = valueN.toLowerCase();
1122 1124 if (st.indexOf(string2) > -1) {
1123 1125 console.log(st);
1124 1126 resultArray.push(item);
... ... @@ -1140,13 +1142,13 @@ setInterval(async () =&gt; {
1140 1142 for (const item of this.Show3) {
1141 1143 // console.log('item: ', item);
1142 1144  
1143   - var st = '';
  1145 + let st = '';
1144 1146 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1145 1147 if (item['type']) {
1146 1148 st = item['type'].toLowerCase();
1147 1149 }
1148 1150  
1149   - var string2 = valueN.toLowerCase();
  1151 + const string2 = valueN.toLowerCase();
1150 1152 if (st.indexOf(string2) > -1) {
1151 1153 console.log(st);
1152 1154 resultArray.push(item);
... ... @@ -1169,13 +1171,13 @@ setInterval(async () =&gt; {
1169 1171 for (const item of this.Show3Onhold) {
1170 1172 // console.log('item: ', item);
1171 1173  
1172   - var st = '';
  1174 + let st = '';
1173 1175 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1174 1176 if (item['type']) {
1175 1177 st = item['type'].toLowerCase();
1176 1178 }
1177 1179  
1178   - var string2 = valueN.toLowerCase();
  1180 + const string2 = valueN.toLowerCase();
1179 1181 if (st.indexOf(string2) > -1) {
1180 1182 console.log(st);
1181 1183 resultArray.push(item);
... ... @@ -1197,13 +1199,13 @@ setInterval(async () =&gt; {
1197 1199 for (const item of this.Show4) {
1198 1200 // console.log('item: ', item);
1199 1201  
1200   - var st = '';
  1202 + let st = '';
1201 1203 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1202 1204 if (item['type']) {
1203 1205 st = item['type'].toLowerCase();
1204 1206 }
1205 1207  
1206   - var string2 = valueN.toLowerCase();
  1208 + const string2 = valueN.toLowerCase();
1207 1209 if (st.indexOf(string2) > -1) {
1208 1210 console.log(st);
1209 1211 resultArray.push(item);
... ... @@ -1226,13 +1228,13 @@ setInterval(async () =&gt; {
1226 1228 for (const item of this.Show4Onhold) {
1227 1229 // console.log('item: ', item);
1228 1230  
1229   - var st = '';
  1231 + let st = '';
1230 1232 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1231 1233 if (item['type']) {
1232 1234 st = item['type'].toLowerCase();
1233 1235 }
1234 1236  
1235   - var string2 = valueN.toLowerCase();
  1237 + const string2 = valueN.toLowerCase();
1236 1238 if (st.indexOf(string2) > -1) {
1237 1239 console.log(st);
1238 1240 resultArray.push(item);
... ... @@ -1254,13 +1256,13 @@ setInterval(async () =&gt; {
1254 1256 for (const item of this.Show5) {
1255 1257 // console.log('item: ', item);
1256 1258  
1257   - var st = '';
  1259 + let st = '';
1258 1260 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1259 1261 if (item['type']) {
1260 1262 st = item['type'].toLowerCase();
1261 1263 }
1262 1264  
1263   - var string2 = valueN.toLowerCase();
  1265 + const string2 = valueN.toLowerCase();
1264 1266 if (st.indexOf(string2) > -1) {
1265 1267 console.log(st);
1266 1268 resultArray.push(item);
... ... @@ -1283,13 +1285,13 @@ setInterval(async () =&gt; {
1283 1285 for (const item of this.Show5Onhold) {
1284 1286 // console.log('item: ', item);
1285 1287  
1286   - var st = '';
  1288 + let st = '';
1287 1289 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1288 1290 if (item['type']) {
1289 1291 st = item['type'].toLowerCase();
1290 1292 }
1291 1293  
1292   - var string2 = valueN.toLowerCase();
  1294 + const string2 = valueN.toLowerCase();
1293 1295 if (st.indexOf(string2) > -1) {
1294 1296 console.log(st);
1295 1297 resultArray.push(item);
... ... @@ -1311,13 +1313,13 @@ setInterval(async () =&gt; {
1311 1313 for (const item of this.Show6) {
1312 1314 // console.log('item: ', item);
1313 1315  
1314   - var st = '';
  1316 + let st = '';
1315 1317 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1316 1318 if (item['type']) {
1317 1319 st = item['type'].toLowerCase();
1318 1320 }
1319 1321  
1320   - var string2 = valueN.toLowerCase();
  1322 + const string2 = valueN.toLowerCase();
1321 1323 if (st.indexOf(string2) > -1) {
1322 1324 console.log(st);
1323 1325 resultArray.push(item);
... ... @@ -1346,13 +1348,13 @@ setInterval(async () =&gt; {
1346 1348 for (const item of this.Show6Onhold) {
1347 1349 // console.log('item: ', item);
1348 1350  
1349   - var st = '';
  1351 + let st = '';
1350 1352 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1351 1353 if (item['type']) {
1352 1354 st = item['type'].toLowerCase();
1353 1355 }
1354 1356  
1355   - var string2 = valueN.toLowerCase();
  1357 + const string2 = valueN.toLowerCase();
1356 1358 if (st.indexOf(string2) > -1) {
1357 1359 console.log(st);
1358 1360 resultArray.push(item);
... ... @@ -1374,23 +1376,23 @@ setInterval(async () =&gt; {
1374 1376 for (const item of this.Show7) {
1375 1377 // console.log('item: ', item);
1376 1378  
1377   - var st = '';
  1379 + let st = '';
1378 1380 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1379 1381 if (item['type']) {
1380 1382 st = item['type'].toLowerCase();
1381 1383 }
1382 1384  
1383   - var string2 = valueN.toLowerCase();
  1385 + const string2 = valueN.toLowerCase();
1384 1386 if (st.startsWith(string2)) {
1385 1387 // console.log(st);
1386 1388 resultArray.push(item);
1387 1389 }
1388 1390 }
1389 1391 if (resultArray.length === 0) {
1390   - if (valueN !== "") {
  1392 + if (valueN !== '') {
1391 1393 this.showSecret1 = true;
1392 1394 }
1393   - }else if(resultArray.length > 0) {
  1395 + } else if (resultArray.length > 0) {
1394 1396 this.showSecret1 = false;
1395 1397 }
1396 1398  
... ... @@ -1409,13 +1411,13 @@ setInterval(async () =&gt; {
1409 1411 for (const item of this.Show7Onhold) {
1410 1412 // console.log('item: ', item);
1411 1413  
1412   - var st = '';
  1414 + let st = '';
1413 1415 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1414 1416 if (item['type']) {
1415 1417 st = item['type'].toLowerCase();
1416 1418 }
1417 1419  
1418   - var string2 = valueN.toLowerCase();
  1420 + const string2 = valueN.toLowerCase();
1419 1421 if (st.startsWith(string2)) {
1420 1422 console.log(st);
1421 1423 resultArray.push(item);
... ... @@ -1423,10 +1425,10 @@ setInterval(async () =&gt; {
1423 1425  
1424 1426 }
1425 1427 if (resultArray.length === 0) {
1426   - if (valueN !== "") {
  1428 + if (valueN !== '') {
1427 1429 this.showSecret2 = true;
1428 1430 }
1429   - }else if(resultArray.length > 0) {
  1431 + } else if (resultArray.length > 0) {
1430 1432 this.showSecret2 = false;
1431 1433 }
1432 1434 this.resultDataOnHold7 = resultArray;
... ... @@ -1444,23 +1446,23 @@ setInterval(async () =&gt; {
1444 1446 for (const item of this.Show8) {
1445 1447 // console.log('item: ', item);
1446 1448  
1447   - var st = '';
  1449 + let st = '';
1448 1450 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1449 1451 if (item['type']) {
1450 1452 st = item['type'].toLowerCase();
1451 1453 }
1452 1454  
1453   - var string2 = valueN.toLowerCase();
  1455 + const string2 = valueN.toLowerCase();
1454 1456 if (st.indexOf(string2) > -1) {
1455 1457 // console.log(st);
1456 1458 resultArray.push(item);
1457 1459 }
1458 1460 }
1459 1461 if (resultArray.length === 0) {
1460   - if (valueN !== "") {
  1462 + if (valueN !== '') {
1461 1463 this.showSecret1 = true;
1462 1464 }
1463   - }else if(resultArray.length > 0) {
  1465 + } else if (resultArray.length > 0) {
1464 1466 this.showSecret1 = false;
1465 1467 }
1466 1468  
... ... @@ -1479,13 +1481,13 @@ setInterval(async () =&gt; {
1479 1481 for (const item of this.Show8Onhold) {
1480 1482 // console.log('item: ', item);
1481 1483  
1482   - var st = '';
  1484 + let st = '';
1483 1485 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1484 1486 if (item['type']) {
1485 1487 st = item['type'].toLowerCase();
1486 1488 }
1487 1489  
1488   - var string2 = valueN.toLowerCase();
  1490 + const string2 = valueN.toLowerCase();
1489 1491 if (st.indexOf(string2) > -1) {
1490 1492 console.log(st);
1491 1493 resultArray.push(item);
... ... @@ -1493,10 +1495,10 @@ setInterval(async () =&gt; {
1493 1495  
1494 1496 }
1495 1497 if (resultArray.length === 0) {
1496   - if (valueN !== "") {
  1498 + if (valueN !== '') {
1497 1499 this.showSecret2 = true;
1498 1500 }
1499   - }else if(resultArray.length > 0) {
  1501 + } else if (resultArray.length > 0) {
1500 1502 this.showSecret2 = false;
1501 1503 }
1502 1504 this.resultDataOnHold8 = resultArray;
... ... @@ -1514,31 +1516,31 @@ setInterval(async () =&gt; {
1514 1516 for (const item of this.Show9) {
1515 1517 // console.log('item: ', item);
1516 1518  
1517   - var st = '';
  1519 + let st = '';
1518 1520 if (item['type']) {
1519 1521 st = item['type'].toLowerCase();
1520 1522 // this.Type9.push(st);
1521 1523 // console.log('st: ', this.Type9);
1522 1524 // this.NumType9 = this.Type9.lent;
1523 1525 }
1524   -
1525   - var string2 = valueN.toLowerCase();
  1526 +
  1527 + const string2 = valueN.toLowerCase();
1526 1528 if (st.startsWith(string2)) {
1527 1529 resultArray.push(item);
1528 1530  
1529 1531 }
1530 1532 }
1531 1533 if (resultArray.length === 0) {
1532   - if (valueN !== "") {
  1534 + if (valueN !== '') {
1533 1535 this.showSecret1 = true;
1534 1536 }
1535   - }else if(resultArray.length > 0) {
  1537 + } else if (resultArray.length > 0) {
1536 1538 this.showSecret1 = false;
1537 1539 }
1538 1540  
1539 1541 this.resultData9 = resultArray;
1540 1542 this.NumType9 = resultArray.length;
1541   - // this.Type9.push(this.NumType9);
  1543 + // this.Type9.push(this.NumType9);
1542 1544 }
1543 1545  
1544 1546 /* buttondataOnhold9 */
... ... @@ -1553,13 +1555,13 @@ setInterval(async () =&gt; {
1553 1555 for (const item of this.Show9Onhold) {
1554 1556 // console.log('item: ', item);
1555 1557  
1556   - var st = '';
  1558 + let st = '';
1557 1559 // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
1558 1560 if (item['type']) {
1559 1561 st = item['type'].toLowerCase();
1560 1562 }
1561 1563  
1562   - var string2 = valueN.toLowerCase();
  1564 + const string2 = valueN.toLowerCase();
1563 1565 if (st.startsWith(string2)) {
1564 1566 console.log(st);
1565 1567 resultArray.push(item);
... ... @@ -1567,29 +1569,29 @@ setInterval(async () =&gt; {
1567 1569  
1568 1570 }
1569 1571 if (resultArray.length === 0) {
1570   - if (valueN !== "") {
  1572 + if (valueN !== '') {
1571 1573 this.showSecret2 = true;
1572 1574 }
1573   - }else if(resultArray.length > 0) {
  1575 + } else if (resultArray.length > 0) {
1574 1576 this.showSecret2 = false;
1575 1577 }
1576 1578 this.resultDataOnHold9 = resultArray;
1577 1579  
1578 1580 }
1579 1581  
1580   - /////////////Get data come to use//////////////////////
  1582 + ///////////// Get data come to use//////////////////////
1581 1583  
1582 1584  
1583   - //----------------------------1------------------------
  1585 + // ----------------------------1------------------------
1584 1586 // Active
1585 1587 async getData() {
1586 1588 try {
1587 1589 const data = {
1588 1590 // tslint:disable-next-line:max-line-length
1589   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1590   - "params": ["vtiger_crmentity"]
  1591 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  1592 + 'params': ['vtiger_crmentity']
1591 1593 };
1592   - let response = await this._apiService.post('dynamic', data);
  1594 + const response = await this._apiService.post('dynamic', data);
1593 1595 if (response !== null) {
1594 1596 this.resultData = response;
1595 1597 this.resultData.link = decodeURIComponent(decodeURIComponent(this.resultData.link));
... ... @@ -1606,15 +1608,15 @@ setInterval(async () =&gt; {
1606 1608 console.log(error);
1607 1609 }
1608 1610 }
1609   - //On Hold
  1611 + // On Hold
1610 1612 async getDataOnHold() {
1611 1613 try {
1612 1614 const dataOnHold = {
1613 1615 // tslint:disable-next-line:max-line-length
1614   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1615   - "params": ["vtiger_crmentity"]
  1616 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'SET (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  1617 + 'params': ['vtiger_crmentity']
1616 1618 };
1617   - let response = await this._apiService.post('dynamic', dataOnHold);
  1619 + const response = await this._apiService.post('dynamic', dataOnHold);
1618 1620 if (response !== null) {
1619 1621 this.resultDataOnHold = response;
1620 1622 this.resultDataOnHold.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold.link));
... ... @@ -1632,16 +1634,16 @@ setInterval(async () =&gt; {
1632 1634 }
1633 1635 }
1634 1636  
1635   - //----------------------------2------------------------
  1637 + // ----------------------------2------------------------
1636 1638 // Active
1637 1639 async getData2() {
1638 1640 try {
1639 1641 const data2 = {
1640 1642 // tslint:disable-next-line:max-line-length
1641   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'RND (Renovate)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1642   - "params": ["vtiger_crmentity"]
  1643 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'RND (Renovate)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1644 + 'params': ['vtiger_crmentity']
1643 1645 };
1644   - let response = await this._apiService.post('dynamic', data2);
  1646 + const response = await this._apiService.post('dynamic', data2);
1645 1647 if (response !== null) {
1646 1648 this.resultData2 = response;
1647 1649 this.resultData2.link = decodeURIComponent(decodeURIComponent(this.resultData2.link));
... ... @@ -1658,15 +1660,15 @@ setInterval(async () =&gt; {
1658 1660 console.log(error);
1659 1661 }
1660 1662 }
1661   - //On Hold
  1663 + // On Hold
1662 1664 async getDataOnHold2() {
1663 1665 try {
1664 1666 const dataOnHold2 = {
1665 1667 // tslint:disable-next-line:max-line-length
1666   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'RND (Renovate)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1667   - "params": ["vtiger_crmentity"]
  1668 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'RND (Renovate)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1669 + 'params': ['vtiger_crmentity']
1668 1670 };
1669   - let response = await this._apiService.post('dynamic', dataOnHold2);
  1671 + const response = await this._apiService.post('dynamic', dataOnHold2);
1670 1672 if (response !== null) {
1671 1673 this.resultDataOnHold2 = response;
1672 1674 this.resultDataOnHold2.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold2.link));
... ... @@ -1684,16 +1686,16 @@ setInterval(async () =&gt; {
1684 1686 }
1685 1687 }
1686 1688  
1687   - //----------------------------3------------------------
  1689 + // ----------------------------3------------------------
1688 1690 // Active
1689 1691 async getData3() {
1690 1692 try {
1691 1693 const data3 = {
1692 1694 // tslint:disable-next-line:max-line-length
1693   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1694   - "params": ["vtiger_crmentity"]
  1695 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'SDE (Site Down บ่อย)\',\'SDN (Site Down Reset แล้วใช้งานไม่ได้)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1696 + 'params': ['vtiger_crmentity']
1695 1697 };
1696   - let response = await this._apiService.post('dynamic', data3);
  1698 + const response = await this._apiService.post('dynamic', data3);
1697 1699 if (response !== null) {
1698 1700 this.resultData3 = response;
1699 1701 this.resultData3.link = decodeURIComponent(decodeURIComponent(this.resultData3.link));
... ... @@ -1711,15 +1713,15 @@ setInterval(async () =&gt; {
1711 1713 }
1712 1714 }
1713 1715  
1714   - //On Hold
  1716 + // On Hold
1715 1717 async getDataOnHold3() {
1716 1718 try {
1717 1719 const dataOnHold3 = {
1718 1720 // tslint:disable-next-line:max-line-length
1719   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('SDE (Site Down บ่อย)','SDN (Site Down Reset แล้วใช้งานไม่ได้)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1720   - "params": ["vtiger_crmentity"]
  1721 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'SDE (Site Down บ่อย)\',\'SDN (Site Down Reset แล้วใช้งานไม่ได้)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1722 + 'params': ['vtiger_crmentity']
1721 1723 };
1722   - let response = await this._apiService.post('dynamic', dataOnHold3);
  1724 + const response = await this._apiService.post('dynamic', dataOnHold3);
1723 1725 if (response !== null) {
1724 1726 this.resultDataOnHold3 = response;
1725 1727 this.resultDataOnHold3.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold3.link));
... ... @@ -1737,16 +1739,16 @@ setInterval(async () =&gt; {
1737 1739 }
1738 1740 }
1739 1741  
1740   - //----------------------------4------------------------
  1742 + // ----------------------------4------------------------
1741 1743 // Active
1742 1744 async getData4() {
1743 1745 try {
1744 1746 const data4 = {
1745 1747 // tslint:disable-next-line:max-line-length
1746   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('ADE (AP Down มีปัญหาบ่อย)','APD (อุปกรณ์กระจายสัญญาณขัดข้อง)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1747   - "params": ["vtiger_crmentity"]
  1748 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'ADE (AP Down มีปัญหาบ่อย)\',\'APD (อุปกรณ์กระจายสัญญาณขัดข้อง)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1749 + 'params': ['vtiger_crmentity']
1748 1750 };
1749   - let response = await this._apiService.post('dynamic', data4);
  1751 + const response = await this._apiService.post('dynamic', data4);
1750 1752 if (response !== null) {
1751 1753 this.resultData4 = response;
1752 1754 this.resultData4.link = decodeURIComponent(decodeURIComponent(this.resultData4.link));
... ... @@ -1763,15 +1765,15 @@ setInterval(async () =&gt; {
1763 1765 console.log(error);
1764 1766 }
1765 1767 }
1766   - //On Hold
  1768 + // On Hold
1767 1769 async getDataOnHold4() {
1768 1770 try {
1769 1771 const dataOnHold4 = {
1770 1772 // tslint:disable-next-line:max-line-length
1771   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('ADE (AP Down มีปัญหาบ่อย)','APD (อุปกรณ์กระจายสัญญาณขัดข้อง)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1772   - "params": ["vtiger_crmentity"]
  1773 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'ADE (AP Down มีปัญหาบ่อย)\',\'APD (อุปกรณ์กระจายสัญญาณขัดข้อง)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1774 + 'params': ['vtiger_crmentity']
1773 1775 };
1774   - let response = await this._apiService.post('dynamic', dataOnHold4);
  1776 + const response = await this._apiService.post('dynamic', dataOnHold4);
1775 1777 if (response !== null) {
1776 1778 this.resultDataOnHold4 = response;
1777 1779 this.resultDataOnHold4.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold4.link));
... ... @@ -1788,16 +1790,16 @@ setInterval(async () =&gt; {
1788 1790 console.log(error);
1789 1791 }
1790 1792 }
1791   - //----------------------------5------------------------
  1793 + // ----------------------------5------------------------
1792 1794 // Active
1793 1795 async getData5() {
1794 1796 try {
1795 1797 const data5 = {
1796 1798 // tslint:disable-next-line:max-line-length
1797   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('BNW (ตรวจสอบความเร็วเน็ต)','NDS (บางเส้นมีปัญหา Offline, Unplug)','NED (เนตหลุดบ่อย)','NES (Internet ช้า)','NET (Set Internet)') AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1798   - "params": ["vtiger_crmentity"]
  1799 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'BNW (ตรวจสอบความเร็วเน็ต)\',\'NDS (บางเส้นมีปัญหา Offline, Unplug)\',\'NED (เนตหลุดบ่อย)\',\'NES (Internet ช้า)\',\'NET (Set Internet)\') AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1800 + 'params': ['vtiger_crmentity']
1799 1801 };
1800   - let response = await this._apiService.post('dynamic', data5);
  1802 + const response = await this._apiService.post('dynamic', data5);
1801 1803 if (response !== null) {
1802 1804 this.resultData5 = response;
1803 1805 this.resultData5.link = decodeURIComponent(decodeURIComponent(this.resultData5.link));
... ... @@ -1814,15 +1816,15 @@ setInterval(async () =&gt; {
1814 1816 console.log(error);
1815 1817 }
1816 1818 }
1817   - //On Hold
  1819 + // On Hold
1818 1820 async getDataOnHold5() {
1819 1821 try {
1820 1822 const dataOnHold5 = {
1821 1823 // tslint:disable-next-line:max-line-length
1822   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN ('BNW (ตรวจสอบความเร็วเน็ต)','NDS (บางเส้นมีปัญหา Offline, Unplug)','NED (เนตหลุดบ่อย)','NES (Internet ช้า)','NET (Set Internet)') AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1823   - "params": ["vtiger_crmentity"]
  1824 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) IN (\'BNW (ตรวจสอบความเร็วเน็ต)\',\'NDS (บางเส้นมีปัญหา Offline, Unplug)\',\'NED (เนตหลุดบ่อย)\',\'NES (Internet ช้า)\',\'NET (Set Internet)\') AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1825 + 'params': ['vtiger_crmentity']
1824 1826 };
1825   - let response = await this._apiService.post('dynamic', dataOnHold5);
  1827 + const response = await this._apiService.post('dynamic', dataOnHold5);
1826 1828 if (response !== null) {
1827 1829 this.resultDataOnHold5 = response;
1828 1830 this.resultDataOnHold5.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold5.link));
... ... @@ -1840,16 +1842,16 @@ setInterval(async () =&gt; {
1840 1842 }
1841 1843 }
1842 1844  
1843   - //----------------------------6------------------------
  1845 + // ----------------------------6------------------------
1844 1846 // Active
1845 1847 async getData6() {
1846 1848 try {
1847 1849 const data6 = {
1848 1850 // tslint:disable-next-line:max-line-length
1849   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1850   - "params": ["vtiger_crmentity"]
  1851 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'CUS (ตรวจสอบเครื่องลูกค้า)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1852 + 'params': ['vtiger_crmentity']
1851 1853 };
1852   - let response = await this._apiService.post('dynamic', data6);
  1854 + const response = await this._apiService.post('dynamic', data6);
1853 1855 if (response !== null) {
1854 1856 this.resultData6 = response;
1855 1857 this.resultData6.link = decodeURIComponent(decodeURIComponent(this.resultData6.link));
... ... @@ -1866,15 +1868,15 @@ setInterval(async () =&gt; {
1866 1868 console.log(error);
1867 1869 }
1868 1870 }
1869   - //On Hold
  1871 + // On Hold
1870 1872 async getDataOnHold6() {
1871 1873 try {
1872 1874 const dataOnHold6 = {
1873 1875 // tslint:disable-next-line:max-line-length
1874   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'CUS (ตรวจสอบเครื่องลูกค้า)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100",
1875   - "params": ["vtiger_crmentity"]
  1876 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'CUS (ตรวจสอบเครื่องลูกค้า)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC LIMIT 0 , 100',
  1877 + 'params': ['vtiger_crmentity']
1876 1878 };
1877   - let response = await this._apiService.post('dynamic', dataOnHold6);
  1879 + const response = await this._apiService.post('dynamic', dataOnHold6);
1878 1880 if (response !== null) {
1879 1881 this.resultDataOnHold6 = response;
1880 1882 this.resultDataOnHold6.link = decodeURIComponent(decodeURIComponent(this.resultDataOnHold6.link));
... ... @@ -1898,8 +1900,8 @@ setInterval(async () =&gt; {
1898 1900 try {
1899 1901 const data7 = {
1900 1902 // tslint:disable-next-line:max-line-length
1901   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1902   - "params": ["vtiger_crmentity"]
  1903 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) NOT IN(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  1904 + 'params': ['vtiger_crmentity']
1903 1905 };
1904 1906 const response = await this._apiService.post('dynamic', data7);
1905 1907 if (response !== null) {
... ... @@ -1924,8 +1926,8 @@ setInterval(async () =&gt; {
1924 1926 try {
1925 1927 const dataOnHold7 = {
1926 1928 // tslint:disable-next-line:max-line-length
1927   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1928   - "params": ["vtiger_crmentity"]
  1929 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  1930 + 'params': ['vtiger_crmentity']
1929 1931 };
1930 1932 const response = await this._apiService.post('dynamic', dataOnHold7);
1931 1933 if (response !== null) {
... ... @@ -1951,8 +1953,8 @@ setInterval(async () =&gt; {
1951 1953 try {
1952 1954 const data8 = {
1953 1955 // tslint:disable-next-line:max-line-length
1954   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'ITS (SmartIT)' AND LCASE(vtiger_troubletickets. STATUS) not in('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1955   - "params": ["vtiger_crmentity"]
  1956 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'ITS (SmartIT)\' AND LCASE(vtiger_troubletickets. STATUS) not in(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  1957 + 'params': ['vtiger_crmentity']
1956 1958 };
1957 1959 const response = await this._apiService.post('dynamic', data8);
1958 1960 if (response !== null) {
... ... @@ -1977,8 +1979,8 @@ setInterval(async () =&gt; {
1977 1979 try {
1978 1980 const dataOnHold8 = {
1979 1981 // tslint:disable-next-line:max-line-length
1980   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , ' (' , vtiger_cf_568.day_amount , ')') AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = 'ITS (SmartIT)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
1981   - "params": ["vtiger_crmentity"]
  1982 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days , concat( vtiger_ticketcf.cf_568 , \' (\' , vtiger_cf_568.day_amount , \')\') AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) = \'ITS (SmartIT)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  1983 + 'params': ['vtiger_crmentity']
1982 1984 };
1983 1985 const response = await this._apiService.post('dynamic', dataOnHold8);
1984 1986 if (response !== null) {
... ... @@ -2004,8 +2006,8 @@ setInterval(async () =&gt; {
2004 2006 try {
2005 2007 const data9 = {
2006 2008 // tslint:disable-next-line:max-line-length
2007   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) NOT IN('closed' , 'Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC",
2008   - "params": ["vtiger_crmentity"]
  2009 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) NOT IN(\'closed\' , \'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid HAVING days2 > 2 ORDER BY vtiger_crmentity.modifiedtime ASC',
  2010 + 'params': ['vtiger_crmentity']
2009 2011 };
2010 2012 const response = await this._apiService.post('dynamic', data9);
2011 2013 if (response !== null) {
... ... @@ -2030,8 +2032,8 @@ setInterval(async () =&gt; {
2030 2032 try {
2031 2033 const dataOnHold9 = {
2032 2034 // tslint:disable-next-line:max-line-length
2033   - "query": "SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( 'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , ' : ' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN 'Closed' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT 'Wait for response by' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , 'Created by') userType , IFNULL(( SELECT concat('' , assigned_by , '') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = 'Wait for response' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vtiger_users.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = 'HelpDesk' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != '' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != 'set (ติดตั้ง)' AND LCASE(vtiger_troubletickets. STATUS) IN('Wait For Customer')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ",
2034   - "params": ["vtiger_crmentity"]
  2035 + 'query': 'SELECT vtiger_account.accountname AS custgroupName , vtiger_troubletickets.ticketid AS id , IF( vtiger_groups.groupname IS NOT NULL , vtiger_groups.groupname , vu.user_name) AS team , vtiger_troubletickets.title , vtiger_troubletickets. STATUS , vtiger_troubletickets.priority , CONCAT( \'http%3A%2F%2Fvtiger.sourcecode.co.th%2Findex.php%3Faction%3DDetailView%26module%3DHelpDesk%26parenttab%3DSupport%26record%3D\' , vtiger_troubletickets.ticketid) AS link ,( SELECT CONCAT( xx.createdtime , \' : \' , xx.comments) FROM vtiger_ticketcomments xx WHERE xx.ticketid = vtiger_troubletickets.ticketid ORDER BY xx.createdtime DESC LIMIT 1) AS COMMENT , CASE vtiger_troubletickets. STATUS WHEN \'Closed\' THEN( unix_timestamp(vtiger_crmentity.modifiedtime) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 ELSE( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.createdtime)) / 86400 END AS days ,( unix_timestamp(now()) - unix_timestamp(vtiger_crmentity.modifiedtime)) / 86400 AS days2 , vtiger_ticketcf.cf_568 AS type , IFNULL(( SELECT \'Wait for response by\' FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , \'Created by\') userType , IFNULL(( SELECT concat(\'\' , assigned_by , \'\') FROM vtiger_ticket_history WHERE vtiger_troubletickets.ticketid = vtiger_ticket_history.ticketid AND assigned_type = \'Wait for response\' ORDER BY updatetime DESC LIMIT 0 , 1) , vtiger_users.user_name) username , vtiger_crmentity.description , vtiger_crmentity.createdtime , vtiger_crmentity.modifiedtime , vtiger_cf_568.cf_568id , vu.department FROM vtiger_crmentity JOIN vtiger_users ON vtiger_users.id = vtiger_crmentity.smcreatorid JOIN vtiger_troubletickets ON vtiger_crmentity.crmid = vtiger_troubletickets.ticketid JOIN vtiger_account ON vtiger_account.accountid = vtiger_troubletickets.parent_id JOIN vtiger_ticketcf ON vtiger_ticketcf.ticketid = vtiger_troubletickets.ticketid JOIN vtiger_cf_568 ON vtiger_cf_568.cf_568 = vtiger_ticketcf.cf_568 LEFT OUTER JOIN vtiger_groups ON vtiger_crmentity.smownerid = vtiger_groups.groupid LEFT OUTER JOIN vtiger_users vu ON vtiger_crmentity.smownerid = vu.id WHERE 1 AND vtiger_crmentity.setype = \'HelpDesk\' AND vtiger_crmentity.deleted = 0 AND vtiger_ticketcf.cf_568 != \'\' AND vtiger_cf_568.cf_568id NOT IN(8 , 9 , 10) AND( LCASE(vtiger_cf_568.cf_568) != \'set (ติดตั้ง)\' AND LCASE(vtiger_troubletickets. STATUS) IN(\'Wait For Customer\')) GROUP BY vtiger_troubletickets.ticketid ORDER BY vtiger_crmentity.createdtime ASC ',
  2036 + 'params': ['vtiger_crmentity']
2035 2037 };
2036 2038 const response = await this._apiService.post('dynamic', dataOnHold9);
2037 2039 if (response !== null) {
... ... @@ -2050,4 +2052,4 @@ setInterval(async () =&gt; {
2050 2052 console.log(error);
2051 2053 }
2052 2054 }
2053   -}
2054 2055 \ No newline at end of file
  2056 +}
... ...
src/app/dashboard/filter.pipe.ts
  Diff comments   View file @8672575
... ... @@ -7,17 +7,17 @@ export class FilterPipe implements PipeTransform {
7 7  
8 8 transform(value: any, filterString: string, propName: any): any {
9 9 console.log('propName: ', propName);
10   -
  10 +
11 11 if (value.length === 0) {
12 12 return value;
13 13 }
14   -
  14 +
15 15 const resultArray = [];
16 16 for (const item of value) {
17 17 // console.log('item: ', item);
18 18  
19   - var st = '';
20   - //st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
  19 + let st = '';
  20 + // st = item['team'].toLowerCase() + item['COMMENT'].toLowerCase() + item['custgroupName'].toLowerCase() + item['STATUS'].toLowerCase() ;
21 21 if (item['team']) {
22 22 st += item['team'].toLowerCase();
23 23 }
... ... @@ -37,7 +37,7 @@ export class FilterPipe implements PipeTransform {
37 37 st += item['department'].toLowerCase();
38 38 }
39 39  
40   - var string2 = filterString.toLowerCase();
  40 + const string2 = filterString.toLowerCase();
41 41 if (st.indexOf(string2) > -1) {
42 42 resultArray.push(item);
43 43 }
... ... @@ -47,8 +47,8 @@ export class FilterPipe implements PipeTransform {
47 47 // return resultArray.push(txt);
48 48 // }else{
49 49 return resultArray;
50   -
51   -
  50 +
  51 +
52 52 }
53 53  
54 54 }
... ...
src/app/dashboard/font.ts
  Diff comments   View file @8672575
1   -import { PipeTransform, Pipe } from "@angular/core";
  1 +import { PipeTransform, Pipe } from '@angular/core';
2 2  
3 3 @Pipe ({
4 4 name: 'font'
5 5 })
6 6 export class PontPipe implements PipeTransform {
7 7 transform(value: string): string {
8   - if(value === null){
  8 + if (value === null) {
9 9 value = '';
10 10 }
11 11 if (value.length > 19) {
... ... @@ -13,4 +13,4 @@ export class PontPipe implements PipeTransform {
13 13 }
14 14 return value;
15 15 }
16   -}
17 16 \ No newline at end of file
  17 +}
... ...
src/app/dashboard/short.ts
  Diff comments   View file @8672575
1   -import { PipeTransform, Pipe } from "@angular/core";
  1 +import { PipeTransform, Pipe } from '@angular/core';
2 2  
3 3 @Pipe ({
4 4 name: 'short'
5 5 })
6 6 export class ShortPipe implements PipeTransform {
7 7 transform(value: string): string {
8   - if(value === null){
  8 + if (value === null) {
9 9 value = '';
10 10 }
11 11 if (value.length > 19) {
12   - return value.substr(0, 19)
  12 + return value.substr(0, 19);
13 13 }
14 14 return value;
15 15 }
16   -}
17 16 \ No newline at end of file
  17 +}
... ...
src/app/dashboard/texrshort.ts
  Diff comments   View file @8672575
1   -import { PipeTransform, Pipe } from "@angular/core";
  1 +import { PipeTransform, Pipe } from '@angular/core';
2 2  
3 3 @Pipe ({
4 4 name: 'textshort'
5 5 })
6 6 export class TextShortPipe implements PipeTransform {
7 7 transform(value: string): string {
8   - if(value === null){
  8 + if (value === null) {
9 9 value = '';
10 10 }
11 11 if (value.length > 20) {
... ... @@ -13,4 +13,4 @@ export class TextShortPipe implements PipeTransform {
13 13 }
14 14 return value;
15 15 }
16   -}
17 16 \ No newline at end of file
  17 +}
... ...